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MS Office Forum / Outlook / Contacts / March 2006

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Outlook 97 Contacts show up in side bar of 2003 but not in "To"

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Antigua Lowell - 14 Mar 2006 16:30 GMT
I recently upgraded from Windows ME to XP, and from Outlook 2000 to 2003. I
was able to get my Outlook 2000 Contacts into the side bar of 2003, but it
won't come up with the "To" on a new message. I know about installing it with
New under Tools, but I cannot even find Contacts location on the hard drive.
Right clicking on Properties of Contacts iin the side bar doesn't give me the
complete location. What am I not doing right?
Sue Mosher [MVP-Outlook] - 14 Mar 2006 16:35 GMT
You don't need the .pst file location. Just right-click that contacts folder, choose Properties, and check the box on the Outlook Address Book tab.

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I recently upgraded from Windows ME to XP, and from Outlook 2000 to 2003. I
> was able to get my Outlook 2000 Contacts into the side bar of 2003, but it
> won't come up with the "To" on a new message. I know about installing it with
> New under Tools, but I cannot even find Contacts location on the hard drive.
> Right clicking on Properties of Contacts iin the side bar doesn't give me the
> complete location. What am I not doing right?
Antigua Lowell - 14 Mar 2006 19:17 GMT
I had already tried that. But in Properties, the Outlook Address Book tab
already has Outlook showing at the top. Below is a grayed-out checkbox which
says, "Show this folder as an e-mail address book." It is not checked. And
below that is another grayed-out box that says "Contacts" in it, and is
labeled "Name of address book." And I cannot check the box nor select Contacts

> You don't need the .pst file location. Just right-click that contacts folder, choose Properties, and check the box on the Outlook Address Book tab.
>
[quoted text clipped - 4 lines]
> > Right clicking on Properties of Contacts iin the side bar doesn't give me the
> > complete location. What am I not doing right?
Sue Mosher [MVP-Outlook] - 14 Mar 2006 21:05 GMT
If that check box is disabled, it means you do not have the Outlook Address Book installed in your mail profile. Add it with Tools | E-mail Accounts.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I had already tried that. But in Properties, the Outlook Address Book tab
> already has Outlook showing at the top. Below is a grayed-out checkbox which
[quoted text clipped - 3 lines]
>
>> You don't need the .pst file location. Just right-click that contacts folder, choose Properties, and check the box on the Outlook Address Book tab.

>> >I recently upgraded from Windows ME to XP, and from Outlook 2000 to 2003. I
>> > was able to get my Outlook 2000 Contacts into the side bar of 2003, but it
>> > won't come up with the "To" on a new message. I know about installing it with
>> > New under Tools, but I cannot even find Contacts location on the hard drive.
>> > Right clicking on Properties of Contacts iin the side bar doesn't give me the
>> > complete location. What am I not doing right?
Antigua Lowell - 14 Mar 2006 21:38 GMT
I have been doing that, but it gives me the options of adding either an
Outlook Address Book, or a Personal Address Book. When I try to add the
Outlook one it asks me for my Outlook 2000 disk which I no longer have. When
I do the Personal one it tells me it is already installed. Or if I go into
browse in place of the Outlook 2000 disk, I can't find a Contacts file
anyhwere, except one that was made with Excel, but does not contain the
information that is in my currnet Contacts.

> If that check box is disabled, it means you do not have the Outlook Address Book installed in your mail profile. Add it with Tools | E-mail Accounts.
>
[quoted text clipped - 12 lines]
> >> > Right clicking on Properties of Contacts iin the side bar doesn't give me the
> >> > complete location. What am I not doing right?
Sue Mosher [MVP-Outlook] - 14 Mar 2006 22:02 GMT
I can't imagine why it would be asking for your Outlook 2000 disk.

The Personal Address Book is irrelevant to your scenario, BTW.

What you might want to try, at least for troubleshooting purposes, is creating a new Outlook mail profile using the Mail applet in Control Panel. If you can get that to work, then we should be able to get your old Outlook data to work with the new profile.

There is no separate "contacts file" in Outlook. All your data is in a Personal Folders .pst file.
Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx

>I have been doing that, but it gives me the options of adding either an
> Outlook Address Book, or a Personal Address Book. When I try to add the
[quoted text clipped - 5 lines]
>
>> If that check box is disabled, it means you do not have the Outlook Address Book installed in your mail profile. Add it with Tools | E-mail Accounts.

>> >I had already tried that. But in Properties, the Outlook Address Book tab
>> > already has Outlook showing at the top. Below is a grayed-out checkbox which
[quoted text clipped - 10 lines]
>> >> > Right clicking on Properties of Contacts iin the side bar doesn't give me the
>> >> > complete location. What am I not doing right?
Brian Tillman - 14 Mar 2006 22:47 GMT
> I have been doing that, but it gives me the options of adding either
> an Outlook Address Book, or a Personal Address Book. When I try to
> add the Outlook one it asks me for my Outlook 2000 disk which I no
> longer have.

Consider starting with a brand new mail profile.

> When I do the Personal one it tells me it is already
> installed.

Outlook 2003 does not use the Personal Address Book service.

> Or if I go into browse in place of the Outlook 2000 disk,
> I can't find a Contacts file anyhwere, except one that was made with
> Excel, but does not contain the information that is in my currnet
> Contacts.

Your Contacts are kept in the same file as your Calendar, your Inbox, your
Taks, and all the other standard Outlook folders.  It is not separately
accessible.
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Brian Tillman

 
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