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MS Office Forum / Outlook / Contacts / October 2003Two Inconsistent Display Names
We are using NT 4.0, Exchange Server and Outlook 2000. It is possible to set an email Display Name in Contacts. However, when you are composing a new message and click on the "To" button, you get a list of contacts' emails sorted by an email display name which is completely different from the one stored in the actual Contact. Where is this display name stored and how on Earth can it be edited? This is driving me up the paddle without the bathwater. Me, too. I've found no way to configure that Display Name. I suspect there isn't one since almost nothing about the Outlook Address Book is configurable by the user.  SignatureRuss Valentine [MVP-Outlook] > We are using NT 4.0, Exchange Server and Outlook 2000. > [quoted text clipped - 8 lines] > > This is driving me up the paddle without the bathwater. I finally cottoned on that the display name that appears when you get a list from the "To" button for a new message is generated by the full name of the Contact, not the email display name*, but names will display in a different order depending on how it's stored when you click on the "Full Name" button. We had the problem that, eg "Smith, John" would appear under J, but "Smith, Mary" would appear under S. It turns out that "Smith, Mary" was all in the first name field, whereas "John" was the first name, while "Smith" was in the surname field. For some reason, by default, the "To" button lists everyone by what's in the first name field, which is perhaps a default that can be changed. Bloimey. *So what on Earth is that for then? The Outlook Address Book can be sorted either by FN/LN or by the File As... field, depending on what you select here: Tools menu > Services > Highlight the Outlook Address Book service > Click Properties > Set sort order SignatureRuss Valentine [MVP-Outlook] > I finally cottoned on that the display name that appears when you get > a list from the "To" button for a new message is generated by the full [quoted text clipped - 14 lines] > > *So what on Earth is that for then? |
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