Two listings for "Contacts"

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Jake - 14 Oct 2003 00:55 GMT

In Outlook 2003, if I create a new email message and then
click the "To..." button to select recipients, there are
two Address Book entries called "Contacts" in the "Show
names from the:" pop-up box, listed under "Outlook
Address Book".

One entry, when selected, contains no contacts, while the
second contains all my contacts in my "Contacts" folder.
The default "Contacts" folder is the only folder
containing contacts in my Outlook, and is the only one
that I know is marked to be used with the Outlook Address
Book. I do not use WAB.

I think the problem began back in Outlook XP when i
transfered my PST file from my old computer (also Outlook
XP)... and I was hoping that 2003 would remove the
extra "Contacts".

Any ideas? Thank you.

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Russ Valentine [MVP-Outlook] - 14 Oct 2003 02:02 GMT

Remove the duplicate yourself:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. >

Signature

Russ Valentine
[MVP-Outlook]

> In Outlook 2003, if I create a new email message and then
> click the "To..." button to select recipients, there are
[quoted text clipped - 15 lines]
>
> Any ideas? Thank you.

Reply to this Message

Jake - 14 Oct 2003 02:17 GMT

Sorry I should have mentioned that there is NOTHING
listed under Tools > E-mail accounts > View or change
existing directories or address

>books > Outlook Address Book > Change.

Not even the default Contacts folder!

Is there another way to edit the list?

Thanks!

>-----Original Message-----
>Remove the duplicate yourself:
[quoted text clipped - 21 lines]
>
>.

Reply to this Message

Russ Valentine [MVP-Outlook] - 14 Oct 2003 04:23 GMT

That is not possible if your Outlook Address Book functions.
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

Signature

Russ Valentine
[MVP-Outlook]

> Sorry I should have mentioned that there is NOTHING
> listed under Tools > E-mail accounts > View or change
[quoted text clipped - 39 lines]
> >
> >.

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