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MS Office Forum / Outlook / Contacts / April 2006Find a Contact
Outlook 2003 / Exchange (latest v.) / Corporate Environment. I have a VP whose Find a Contact field only finds contacts listed in her Contacts folder. How do I make Outlook default to the GAL instead? I tried Address Book > Tools > Options... > "When sending mail, check these lists in this order" and the GAL is listed first. Might it be related to Cached Exchange Mode? That setting should be turned off, but she may have it on (and I can't really afford to keep bopping into her office checking every little thing as it occurs to me).  Signaturebondg The answer is in the question here. Contacts are not names in a Global Address List. So the Find a Contact function finds Contacts and NOT names in the GAL. That's how it is :( Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! > Outlook 2003 / Exchange (latest v.) / Corporate Environment. > [quoted text clipped - 7 lines] > turned off, but she may have it on (and I can't really afford to keep > bopping into her office checking every little thing as it occurs to me). I don't mean to be disagreeable, but that's not right. When I type a name into the Find a Contact box, it returns names found in the GAL. In fact, when most people here use Find a Contact, it returns names found in the GAL. It's just this one user that's having trouble. As far as I can see, this VP isn't doing anything with the GAL and/or Contacts that I'm not doing. All settings appear to match. bondg > The answer is in the question here. Contacts are not names in a Global > Address List. So the Find a Contact function finds Contacts and NOT names [quoted text clipped - 18 lines] >> turned off, but she may have it on (and I can't really afford to keep >> bopping into her office checking every little thing as it occurs to me). Sorry - brain failure. Then compare the settings in the Tools | options of the address book. What order does it look at them in? Make the GAL appear first. Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! >I don't mean to be disagreeable, but that's not right. When I type a name >into the Find a Contact box, it returns names found in the GAL. In fact, [quoted text clipped - 28 lines] >>> turned off, but she may have it on (and I can't really afford to keep >>> bopping into her office checking every little thing as it occurs to me). Done. No joy. <snippet from first post> I tried Address Book > Tools > Options... > "When sending mail, check these lists in this order" and the GAL is listed first. </snippet> I'm at a loss concerning what else to look at. Thanks for trying, though. -- bondg > Sorry - brain failure. > [quoted text clipped - 41 lines] >>>> bopping into her office checking every little thing as it occurs to >>>> me). |
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