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MS Office Forum / Outlook / Contacts / April 2006cannot delete contacts I get error message to restart
When trying to delete contacts the error message "The message interface has returned an unknown error. If the problem persists, restart outlook. I have performed the scanpst.exe program several times and it does not find any errors. I have performed all the normal maintenance on the hard drive to no avail. Any help would be appreciated. I am working toward reformatting and reinstalling but losing the .pst file will be a problem. I have a TREO 650 with the calendar and contacts as back up but all emails would be gone. Thanks in advance, BC > When trying to delete contacts the error message "The message > interface has returned an unknown error. If the problem persists, [quoted text clipped - 8 lines] > TREO 650 with the calendar and contacts as back up but all emails > would be gone. I'd try a new mail profile.  SignatureBrian Tillman Brian, I deleted then recreated a new mail profile - and then attemped to delete contacts and am still getting the same error message. I am using OL2003 at this time and some of these contacts were imported from my ACT Database several years ago. Is there something related to the import tool that is cuasing this error? Are there any tools that can give me a work around. I would even be happy to delete the entire contact file within OL and start over - is this possible? Thx, Bob > > When trying to delete contacts the error message "The message > > interface has returned an unknown error. If the problem persists, [quoted text clipped - 10 lines] > > I'd try a new mail profile. > I deleted then recreated a new mail profile Describe exactly how you did that. SignatureBrian Tillman OL - tools - email accounts - view or change existing email accounts - remove then within the same area selected add new account and recreated it - is this what you had in mind? > > I deleted then recreated a new mail profile > > Describe exactly how you did that. > OL - tools - email accounts - view or change existing email accounts > - remove then within the same area selected add new account and > recreated it - is this what you had in mind? That's removing and readding an account. Mail profiles are manipulated with the Mail applet in Control Panel. See http://www.howto-outlook.com/faq/newprofile.htm SignatureBrian Tillman |
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