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MS Office Forum / Outlook / Contacts / March 2006

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Louise - 31 Mar 2006 17:49 GMT
My operating system is Windows XP Professional and my Microsoft Office
version is 2003.
I am unable to reply to e-mail messages unless the sender and his e-mail
address is already in my Contacts folder.  If I send a reply, I receive the
message back from System Administrator stating "Your message did not reach
some or all of the intended recipients. The following recipient(s) could not
be reached:  'bob smith' on 3/31/2006 8:30 AM   554 <bobsmith@cweb.net>:Relay
access denied".
If I receive a message from someone who isn't already set up, I have to add
him to my Contacts and then I can send a message back to him.
I assume this may have something to do with my security settings.
I would apreciate any help or suggestions.
Thanks.
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Louise

Brian Tillman - 31 Mar 2006 20:07 GMT
> My operating system is Windows XP Professional and my Microsoft Office
> version is 2003.
[quoted text clipped - 4 lines]
> following recipient(s) could not be reached:  'bob smith' on
> 3/31/2006 8:30 AM   554 <bobsmith@cweb.net>:Relay access denied".

This is usually because you are not properly authenticating to the outgoing
server.
Signature

Brian Tillman

Louise - 31 Mar 2006 20:28 GMT
Brian,

Can you give me any suggestions on how to correct the authenticating problem?

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Louise

> > My operating system is Windows XP Professional and my Microsoft Office
> > version is 2003.
[quoted text clipped - 7 lines]
> This is usually because you are not properly authenticating to the outgoing
> server.
Louise - 31 Mar 2006 20:42 GMT
Brian,

I just found in the Internet E-mail Settings - Outgoing Server tab, that the
My outgoing server requries authentication box was checked.  Maybe that's the
problem.  It that doesn't solve the problem, I'll let you know.

Thanks for your help.
Signature

Louise

> > My operating system is Windows XP Professional and my Microsoft Office
> > version is 2003.
[quoted text clipped - 7 lines]
> This is usually because you are not properly authenticating to the outgoing
> server.
Brian Tillman - 31 Mar 2006 22:34 GMT
> I just found in the Internet E-mail Settings - Outgoing Server tab,
> that the My outgoing server requries authentication box was checked.

Usually that option is supposed to be checked.
Signature

Brian Tillman


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