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MS Office Forum / Outlook / Contacts / April 2006not seeing all contacts
There is a user in our company that cannot see all the contacts in his contacts folder in Outlook XP. If he goes to the address book and looks for the contact there under contacts, he will find the contact. I am able to open his contacts folder from the Exchange 2000 server and can see the contact he is not able to see. He is viewing the contacts as Address Cards. Does anyone have any ideas on why he wouldn't be able to see all of his contacts when just going into his contacts folder? Thanks > There is a user in our company that cannot see all the contacts in his > contacts folder in Outlook XP. If he goes to the address book and > looks for the contact there under contacts, he will find the contact. > > I am able to open his contacts folder from the Exchange 2000 server > and can see the contact he is not able to see. Does it make a difference when Cached Exchange mode is the opposite of that it is now?  SignatureBrian Tillman The user is using Outlook XP so there is no cached exchange mode... but I am guessing it is like offline folders. The user stated that he was not working offline, but I do believe he has set up his outlook to work offline at times. Now that I think about it, I will have to double check with him about this. > > There is a user in our company that cannot see all the contacts in his > > contacts folder in Outlook XP. If he goes to the address book and [quoted text clipped - 5 lines] > Does it make a difference when Cached Exchange mode is the opposite of that > it is now? It turns out the user is working online. So he is attached to the exchange server. What else could cause this? Thanks. Amie > > There is a user in our company that cannot see all the contacts in his > > contacts folder in Outlook XP. If he goes to the address book and [quoted text clipped - 5 lines] > Does it make a difference when Cached Exchange mode is the opposite of that > it is now? > It turns out the user is working online. So he is attached to the > exchange server. What else could cause this? If he switches to another view, like a list view, does the missing data show? SignatureBrian Tillman List view does not show the missing data. I also had him check for any filtering and he is not filtering anything in contacts. > > It turns out the user is working online. So he is attached to the > > exchange server. What else could cause this? > > If he switches to another view, like a list view, does the missing data > show? > List view does not show the missing data. I also had him check for > any filtering and he is not filtering anything in contacts. I can't devise any conditions in my mind that would produce this behavior. Perhaps someone else will be able to do so. SignatureBrian Tillman Thank you for your input. > > List view does not show the missing data. I also had him check for > > any filtering and he is not filtering anything in contacts. > > I can't devise any conditions in my mind that would produce this behavior. > Perhaps someone else will be able to do so. |
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