Good day!

I am having a repeated problem with single quote marks appearing
before/after contact names in emails that I am sending to one (or multiple
people).

Example:  To: 'janesmith@aol.com'

When I type in the email address into the To, Cc or Bcc fields when
composing an email, the email address or person's name appears correctly,
however, after I hit the "send" button, the message gets hung up in the
Outbox and will not send.  When I click the "Outbox" folder, I'll see that a
single quote mark has appeared before/after the person's name or email
address.  AGAIN, this happens after I hit the send button.

Sometimes I have to open the email, delete the contact name, reinsert the
contact name and try to resend multiple times without success.  I usually end
up having to delete the contact out of my address book, create a new contact
record for the same person, insert the person's name into the To, Cc or Bcc
field(s) and then hit the send button before I can successfully get the
message out of the Outbox.

This is a new problem that started to occur about 6-7 months ago.  I have
many clients that also are having the same problem so I know it's not related
to my PC.

Any ideas on how to fix this annoying problem.

Vicki,
Office 2000/2002 MOS