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MS Office Forum / Outlook / Contacts / April 2006Emailing a contact vCard with custom form loses all custom info
I have customized contact forms for staff. When I forward the vCard through an email, all the custom portion of the form is lost. Why? Can this be fixed? A vCard is just a text file. You can see this for yourself by saving the .vcf file attachment and opening it in Notepad. Where is your custom contact form published?  SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx >I have customized contact forms for staff. When I forward the vCard through > an email, all the custom portion of the form is lost. Why? Can this be > fixed? I created the form in Outlook by opening a regular contact form and choosing Tools, Forms, Design this form. Then I saved it as an OFT in my templates folder. I then create a contact from the form by choosing it in User Templates in File System. Is this what you meant by "Where is your custom contact form published?" It works great except for when I send it in an email. > A vCard is just a text file. You can see this for yourself by saving the ..vcf file attachment and opening it in Notepad. > [quoted text clipped - 3 lines] > > an email, all the custom portion of the form is lost. Why? Can this be > > fixed? Your description indicates that the form is not published at all Since you're using an .oft file, you can try this: Send the contact to someone else by creating a new rich-text format message, then using the Insert | Item command to insert the contact as an attachment. Before you send the message, double-click the underlined recipient name/address and check to make sure it's set to allow rich-text format. Do you use Exchange as your mail server? SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx >I created the form in Outlook by opening a regular contact form and choosing > Tools, Forms, Design this form. Then I saved it as an OFT in my templates [quoted text clipped - 5 lines] >> >> Where is your custom contact form published? >> >> >I have customized contact forms for staff. When I forward the vCard through >> > an email, all the custom portion of the form is lost. Why? Can this be >> > fixed? I tried this and it didn't work. No, I am not using Exchange server. > Your description indicates that the form is not published at all > [quoted text clipped - 15 lines] > >> > an email, all the custom portion of the form is lost. Why? Can this be > >> > fixed? If you want the other person to see your custom form, they must have access to the form definition. In your scenario that means you need to embed it in each item. I had expected that to happen automatically, based on your description, but lets add one more setting -- on the Properties page of the form in design mode, check the box for "Send form definition with item." Then go through the same process of sending a rich-text message to a rich-text recipient with the attached item. What version and build number of Outlook is the recipient using? If it's Outlook 2003 SP2, you may need to save the contact as an .oft file, then send that .oft with instructions for the user to save it as a file, then open it with Tools | Forms | Choose Form. As you might have guessed, custom forms were never intended to be used in the way you're trying to use yours. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx >I tried this and it didn't work. No, I am not using Exchange server. > [quoted text clipped - 3 lines] >> >> Do you use Exchange as your mail server? >> >> >I created the form in Outlook by opening a regular contact form and choosing [quoted text clipped - 11 lines] >> >> > an email, all the custom portion of the form is lost. Why? Can this be >> >> > fixed? That didn't work either. I am using Outlook 2003 and sending to myself. The Sent items shows the file intact. However, the file received in the Inbox does not include the custom form. I have found a work around by creating a PST and placing all the vCards I want to send into it. Then I send the PST (different extension for emailing of course). I'm curious, what are custom forms supposed to be used for? I discovered this feature and taught myself with no training. I didn't know I was so far off track. > If you want the other person to see your custom form, they must have access to the form definition. In your scenario that means you need to embed it in each item. I had expected that to happen automatically, based on your description, but lets add one more setting -- on the Properties page of the form in design mode, check the box for "Send form definition with item." Then go through the same process of sending a rich-text message to a rich-text recipient with the attached item. > [quoted text clipped - 24 lines] > >> >> > an email, all the custom portion of the form is lost. Why? Can this be > >> >> > fixed? Sending the OFT file DID work. > That didn't work either. I am using Outlook 2003 and sending to myself. The > Sent items shows the file intact. However, the file received in the Inbox [quoted text clipped - 34 lines] > > >> >> > an email, all the custom portion of the form is lost. Why? Can this be > > >> >> > fixed? |
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