Can't add distrib. list to shared (public) contacts

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Gregg - 13 Apr 2006 22:40 GMT

Using Exchange 2000 Small Business and Outlook 2003: we have a public folder
containing shared Contacts. I can add individual contacts to the folder or
drag them in from a personal Contacts folder, but when I try to create a
distribution list, I get the error: "The item could not be saved to this
folder...do you want to save a copy in your default folder?" The helps
suggest that the mailbox is getting too big (not the case) or that access has
been denied. If I drag a distribution list from a personal folder, the error
is, "Can't move the items...already moved, deleted, or access denied." Note:
we are using a custom form for the individual Contact entry screen, but
nobody is getting authority errors in using it. Thanks for any thoughts!

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Sue Mosher [MVP-Outlook] - 14 Apr 2006 02:01 GMT

Did you add more than 100-120 members to the DL? Then you've gone over the limit.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
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and Microsoft Outlook Programming - Jumpstart for
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> Using Exchange 2000 Small Business and Outlook 2003: we have a public folder
> containing shared Contacts. I can add individual contacts to the folder or
[quoted text clipped - 6 lines]
> we are using a custom form for the individual Contact entry screen, but
> nobody is getting authority errors in using it. Thanks for any thoughts!

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Gregg - 14 Apr 2006 14:36 GMT

That's good to know - but this error occurs even if I have 2 or 3 contacts in
the distribution list. It happens whether those are added using the Select
Members button or the Add New button. Thanks.

> Did you add more than 100-120 members to the DL? Then you've gone over the limit.
>
[quoted text clipped - 8 lines]
> > we are using a custom form for the individual Contact entry screen, but
> > nobody is getting authority errors in using it. Thanks for any thoughts!

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Sue Mosher [MVP-Outlook] - 14 Apr 2006 14:43 GMT

Another possible cause is that the folder has been set to accept only items with the particular custom form that you're using. If so, then you can't use DLs in that folder. You can check that setting on the Properties dialog for the folder.

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> That's good to know - but this error occurs even if I have 2 or 3 contacts in
> the distribution list. It happens whether those are added using the Select
[quoted text clipped - 12 lines]
>> > we are using a custom form for the individual Contact entry screen, but
>> > nobody is getting authority errors in using it. Thanks for any thoughts!

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Gregg - 14 Apr 2006 21:19 GMT

You are good! That was it - it was set up to accept only items using the
custom form. Trying "custom form plus standard forms" didn't work, but
trying "any form" did. Many thanks for your attention to this. The issue is
resolved.

> Another possible cause is that the folder has been set to accept only items with the particular custom form that you're using. If so, then you can't use DLs in that folder. You can check that setting on the Properties dialog for the folder.
>
[quoted text clipped - 14 lines]
> >> > we are using a custom form for the individual Contact entry screen, but
> >> > nobody is getting authority errors in using it. Thanks for any thoughts!

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