Finding contacts in Outlook Web Access

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Kermit - 15 Apr 2006 22:11 GMT

I have created a number of contacts but when I use the Find Names tool I
always get 'No entries were found', no matter how much information I supply
about the contact I'm seeking.

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Milly Staples [MVP - Outlook] - 15 Apr 2006 22:58 GMT

Repost to an Exchange group as OWA is not a part of Outlook, but Exchange.

When you do, be sure to specify your version of Exchange and what is the
default address book for searching (5.5 is always the GAL)

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Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
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After furious head scratching, Kermit asked:

| I have created a number of contacts but when I use the Find Names
| tool I always get 'No entries were found', no matter how much
| information I supply about the contact I'm seeking.

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Kermit - 16 Apr 2006 20:26 GMT

Sorry to be so dim but I don't know what version of Exchange I am using! When
I am logging on to BT Business Email to check my emails I sign in to a screen
which is headed
Microsoft Office
Outlook Web Access
Provided by Microsoft Exchange Server 2003

Once I have logged in I get a screen headed
Microsoft Web Access - Microsoft Internet Explorer (I'm using version 6 of
that).

I can view my emails, reply to them, insert contact data, create folders,
create groups of email addresses etc. What I can't do is get the Find Names
facility to work!

> Repost to an Exchange group as OWA is not a part of Outlook, but Exchange.
>
[quoted text clipped - 4 lines]
> | tool I always get 'No entries were found', no matter how much
> | information I supply about the contact I'm seeking.

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Milly Staples [MVP - Outlook] - 16 Apr 2006 20:42 GMT

You just told me - Exchange 2003. Now try posting to the Exchange group.
(Hint, there should be a dropdown window where you can select your address
book.)

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| Sorry to be so dim but I don't know what version of Exchange I am
| using! When I am logging on to BT Business Email to check my emails I
[quoted text clipped - 29 lines]
||| tool I always get 'No entries were found', no matter how much
||| information I supply about the contact I'm seeking.

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Kermit - 16 Apr 2006 20:47 GMT

Milly
I have solved the problem. Thanks very much for your patience. I eventually
realised that I needed to go to BT and they were able to put me on the right
track

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