Can't find my contact list

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Ron - 17 Apr 2006 18:51 GMT

Outlook 2003
I have moved my .pst file from one computer to another. I then updated to
Office 2003. Unfortunately I didn't realize I already had another .pst file
in another location. I deleted the old .pst.

Outlook finds the new .pst file however when I create a new email the "TO"
button doesn't find my contacts . How do I get this back?

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Ron

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Russ Valentine [MVP-Outlook] - 17 Apr 2006 21:44 GMT

Just configure the Outlook Address Book:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

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Russ Valentine
[MVP-Outlook]

> Outlook 2003
> I have moved my .pst file from one computer to another. I then updated to
[quoted text clipped - 4 lines]
> Outlook finds the new .pst file however when I create a new email the "TO"
> button doesn't find my contacts . How do I get this back?

Reply to this Message

Ron - 18 Apr 2006 00:16 GMT

Amazing!!! I tried this earlier using your answer to another post. It didn't
work. Using the info from this post, IT WORKED. Go figure... Thanks Russ

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Ron

> Just configure the Outlook Address Book:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
[quoted text clipped - 7 lines]
> > Outlook finds the new .pst file however when I create a new email the "TO"
> > button doesn't find my contacts . How do I get this back?

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Scott Atkins[MSFT] - 17 Apr 2006 21:47 GMT

Hi Ron,

For personal users who do not have an Exchange Server, Outlook data is stored in Personal Folder files (*.pst). Outlook uses Personal Folder files to store Information such as
messages, contacts, calendar, etc. If I understand your questions correctly, you deleted your previous Outlook .PST file, which means that you also lost your contacts with it. If I have
misunderstood your situation please let me know.

Please refer to the following Microsoft Knowledge Base (KB) articles to learn more about backing up the Outlook data and Office program settings.

Q287070 OL2002: How to Back Up, Restore, or Move Outlook Data
<http://support.microsoft.com/support/kb/articles/q287/0/70.asp>
Note: this article is also adapted to Outlook 2003.

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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>Thread-Topic: Can't find my contact list
>thread-index: AcZiR4Y67+sY5CEtQaKCnFSLdKbrrw==
[quoted text clipped - 26 lines]
>Outlook finds the new .pst file however when I create a new email the "TO"
>button doesn't find my contacts . How do I get this back?

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Brian Tillman - 17 Apr 2006 22:13 GMT

> Please refer to the following Microsoft Knowledge Base (KB) articles
> to learn more about backing up the Outlook data and Office program
[quoted text clipped - 3 lines]
> <http://support.microsoft.com/support/kb/articles/q287/0/70.asp>
> Note: this article is also adapted to Outlook 2003.

Your article should be clear about what data exporting and importing loses,
like Distribution Lists and the link between Contact birthdays and the
Calendar, but it's not.

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Brian Tillman

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Russ Valentine [MVP-Outlook] - 18 Apr 2006 00:46 GMT

I never recommend this article to users. No one should export or import
Outlook data until Outlook is able to do so correctly and reliably.

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Russ Valentine
[MVP-Outlook]

> Hi Ron,
>
[quoted text clipped - 51 lines]
>>Outlook finds the new .pst file however when I create a new email the "TO"
>>button doesn't find my contacts . How do I get this back?

Reply to this Message