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MS Office Forum / Outlook / Contacts / June 2006

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Not all of my contacts are syncing with my new windows mobile dev

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TC - 17 Apr 2006 23:17 GMT
I jsut recieved my new windows mobile phone and everything is working well
except that about half of my contacts did not transfer to the device during
the sync. I am using XP Home with the standard Outlook 2003. Any help would
be great.
Thanks
Tim
Milly Staples [MVP - Outlook] - 18 Apr 2006 00:13 GMT
It is a problem with your version of Activesync, not outlook.

Try posting in microsoft.public.pocketpc.activesync where you will probably
find an answer already provided if you search the news group archives.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, TC asked:

| I jsut recieved my new windows mobile phone and everything is working
| well except that about half of my contacts did not transfer to the
| device during the sync. I am using XP Home with the standard Outlook
| 2003. Any help would be great.
| Thanks
| Tim
TC - 18 Apr 2006 08:59 GMT
Milly,
Thank you I will try updating but I thought that I was already running
Activesync 4.1? I will try and download the latest version and give that a
try.
Thanks for the lead though,
Tim
Matt - 29 Jun 2006 18:18 GMT
This IS IN FACT an Outlook problem, not ActiveSync.  This problem began
occuring for me when I installed the beta Outlook 2007, then when reverting
back to Outlook 2003 (since contacts wouldn't sync), all changes made in 2007
are visible in 2003 but still will not sync (contacts and calendar).  
Additionally, all new changes in 2003 do not sync.  I've run scanpst and also
tried modifying the items, but they don't sync.  I've tried both activesync
4.1 and 4.2 beta.  If the problems have occurred during changes to Outlook,
then it is likely a problem tied to Outlook, not ActiveSync.

> It is a problem with your version of Activesync, not outlook.
>
[quoted text clipped - 7 lines]
> | Thanks
> | Tim
Milly Staples [MVP - Outlook] - 30 Jun 2006 17:33 GMT
Does Outlook receive mail?  Does the calendar work?  Are you able to compose
meetings and email?  Can you use Contacts?  Then Outlook is working.

Activesync is NOT a part of Outlook, it is a part of Windows Mobile or
PocketPC, depending on your appliance.  We can debate all day about this but
if you want to solve your problem, post in the group I suggested.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Matt asked:

| This IS IN FACT an Outlook problem, not ActiveSync.  This problem
| began occuring for me when I installed the beta Outlook 2007, then
[quoted text clipped - 27 lines]
||| Thanks
||| Tim
Matt - 30 Jun 2006 19:38 GMT
I did that two days ago--problem still not solved.  

If this is related to the added XML in Office 2007, and that's why they
aren't syncing, then that's an Office problem, not ActiveSync.  When I called
Microsoft for support, they wouldn't accept my ActiveSync product ID, they
wanted my Outlook product ID because they said it was an Outlook problem.

Who knows, I just need this thing to work!

...about to switch to Apple.

> Does Outlook receive mail?  Does the calendar work?  Are you able to compose
> meetings and email?  Can you use Contacts?  Then Outlook is working.
[quoted text clipped - 34 lines]
> ||| Thanks
> ||| Tim
Milly Staples [MVP - Outlook] - 30 Jun 2006 19:56 GMT
The last refuge - an empty threat to someone who really couldn't care less -
I don't work for Microsoft:
...about to switch to Apple.

Have fun porting all your apps to the Macintosh platform.

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.  All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Matt asked:

| I did that two days ago--problem still not solved.
|
[quoted text clipped - 58 lines]
||||| Thanks
||||| Tim
goldwein@earthlink.net - 30 Jun 2006 21:40 GMT
ActiveSync has "option" then goto setting for contacts.  Make sure that "all
Contacts" is checked.

Neil

> The last refuge - an empty threat to someone who really couldn't care
> less -
[quoted text clipped - 65 lines]
> ||||| Thanks
> ||||| Tim
Matt - 30 Jun 2006 22:55 GMT
I'm not threatening you, I'm simply using Microsoft's resources to express my
frustration at Microsoft.  Haha... and I will.

> The last refuge - an empty threat to someone who really couldn't care less -
> I don't work for Microsoft:
[quoted text clipped - 64 lines]
> ||||| Thanks
> ||||| Tim
 
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