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MS Office Forum / Outlook / Contacts / April 2006

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address book saved .pst won't open in new computer

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kbdmike - 21 Apr 2006 12:06 GMT
I saved a .pst file from an old computer to move my files from outlook onto
the new computer. When I attempted to open the file on the new computer it
said that the administrator something or other would not allow it to be
opened.

I am in my home and I am the administrator on the old computer. How do I
save the .pst file so it can be opened on the new computer?
Russ Valentine [MVP-Outlook] - 21 Apr 2006 21:48 GMT
How exactly did you save and transport this file? How did you try to open
it?
Normally any PST file you simply copy in Windows Explorer can be opened in
Outlook unless you did something wrong, like exporting it, for example.
Signature

Russ Valentine
[MVP-Outlook]

>I saved a .pst file from an old computer to move my files from outlook onto
> the new computer. When I attempted to open the file on the new computer it
[quoted text clipped - 3 lines]
> I am in my home and I am the administrator on the old computer. How do I
> save the .pst file so it can be opened on the new computer?
kbdmike - 21 Apr 2006 22:59 GMT
What I did was follow the microsoft site that said to save it as a pst file,
which I did...took it from my contacts folder in outlook and then I saved it
to the desktop. After that I burned the file to a CD and put the CD into the
new computer.

mike

> How exactly did you save and transport this file? How did you try to open
> it?
[quoted text clipped - 7 lines]
> > I am in my home and I am the administrator on the old computer. How do I
> > save the .pst file so it can be opened on the new computer?
Russ Valentine [MVP-Outlook] - 22 Apr 2006 01:21 GMT
So did you place the PST file back on a hard drive and remove the read only
attribute it acquired from being burned to a CD?
Signature

Russ Valentine
[MVP-Outlook]

>
> What I did was follow the microsoft site that said to save it as a pst
[quoted text clipped - 22 lines]
>> > I
>> > save the .pst file so it can be opened on the new computer?
kbdmike - 24 Apr 2006 12:05 GMT
Russ,

I noticed on my old computer that the attribute file box was checked on the
saved properties of the file. When I looked at the file on CD while in my new
computer the read only box was checked. Do you mean I need to uncheck that
before I can be allowed access to the file?

The alert when I try to open the file says:
You Don't have the permission required to access D:\contacts.backup.pst

Let me know the process ...just uncheck the box and click apply?

Thanks,
mike

> So did you place the PST file back on a hard drive and remove the read only
> attribute it acquired from being burned to a CD?
[quoted text clipped - 24 lines]
> >> > I
> >> > save the .pst file so it can be opened on the new computer?
Brian Tillman - 24 Apr 2006 13:53 GMT
> When I looked at the file on CD
> while in my new computer the read only box was checked. Do you mean I
> need to uncheck that before I can be allowed access to the file?

You need to copy the file to the hard drive, then change the copy to uncheck
the read only attribute.  That's why it says you don't have permission:
Outlook needs read/write access to the file and CDs are always read-only.
Outlook cannot access a PST on a CD.
Signature

Brian Tillman

kbdmike - 25 Apr 2006 05:06 GMT
Thanks...that was the answer!

mike

> > When I looked at the file on CD
> > while in my new computer the read only box was checked. Do you mean I
[quoted text clipped - 4 lines]
> Outlook needs read/write access to the file and CDs are always read-only.
> Outlook cannot access a PST on a CD.
 
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