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MS Office Forum / Outlook / Contacts / April 2006

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The menu To,CC,BCC at the bottom of contacts list has disappeared

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4most - 23 Apr 2006 02:44 GMT
The toolbar/menu "To, CC, BCC" formerly at the bottom of my contacts/address
book  has disappeared.  Formerly I highlighted the name of a contact, clicked
"To", and the address was automatically pasted into To.

Moreover, I cannot copy and paste an e address directly into a message.
Russ Valentine [MVP-Outlook] - 23 Apr 2006 03:59 GMT
You have posted no information.
State your Outlook version.
State your information store.
State the steps used to reproduce this behavior.
State why you cannot copy addresses and what happens when you try.
Signature

Russ Valentine
[MVP-Outlook]

> The toolbar/menu "To, CC, BCC" formerly at the bottom of my
> contacts/address
[quoted text clipped - 3 lines]
>
> Moreover, I cannot copy and paste an e address directly into a message.
4most - 23 Apr 2006 21:04 GMT
I am running Outlook 2003; I cannot find any add'l info under properties for
Outlook itself.  WinXP, Home, v.2002 SP2  Is that adequate info?  If not, how
can I learn more about the properties.

I do not understand "information store."

I am on the "Select Names" screen, with "Contacts" all listed.  However, at
the bottom of that list, the menu/taskbar To,CC,BCC etc. does NOT appear as
it formerly did.  I HAVE scrolled down adequately . . . it simply doesn't
appear.

NOTHING happens when I attempt to select a name and have it appear in the
now non-existing menu/taskbar--the screen simply flashes and reappears.  Not
can I copy & paste the selected name to the top of a new message blank.

> You have posted no information.
> State your Outlook version.
[quoted text clipped - 8 lines]
> >
> > Moreover, I cannot copy and paste an e address directly into a message.
Russ Valentine [MVP-Outlook] - 23 Apr 2006 21:13 GMT
It is unclear what you mean by the "Select Names" screen. There are several.
Only the one you invoke using the To: button in a new message window has the
view you describe.
"Information store" means are you running against Exchange Server or a local
Outlook data file?
Signature

Russ Valentine
[MVP-Outlook]

>I am running Outlook 2003; I cannot find any add'l info under properties
>for
[quoted text clipped - 28 lines]
>> >
>> > Moreover, I cannot copy and paste an e address directly into a message.
4most - 24 Apr 2006 21:23 GMT
Sequence:  Open a new message in Mail.
Click on the Address Book icon.  Result is the “Select Names” screen I spoke
of.     It comes up “No entries in this Address Book.”  I have to click in
the upper right, “Show Names from the”  and I have to switch to Contacts, and
my entire list of contacts appears.  HOWEVER, I can do NOTHING from that list
of Contacts—no copy/paste, no move to Address Book, no move-to, etc..   Have
I changed a default somewhere?

I have not been in the habit of clicking on   To   on the message header, as
you suggested.  Rather, I load all the recipients  To, CC, BCC   on the
submenu/toolbar  BELOW my list of contacts WHICH NOW IS NOT APPEARING.  Then,
with one click OK, they are all transferred into the message header.

I am clueless when you reply:  "Information store" means are you running
against Exchange Server or a local Outlook data file?

> It is unclear what you mean by the "Select Names" screen. There are several.
> Only the one you invoke using the To: button in a new message window has the
[quoted text clipped - 33 lines]
> >> >
> >> > Moreover, I cannot copy and paste an e address directly into a message.
Russ Valentine [MVP-Outlook] - 24 Apr 2006 21:31 GMT
Sounds like you just managed to corrupt your Outlook Address Book Service.
Remove it from your profile.
Restart Outlook. Re-add it and enable your Contacts Folder as an email
address book in its properties.
More detailed instructions here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

> Sequence:  Open a new message in Mail.
> Click on the Address Book icon.  Result is the "Select Names" screen I
[quoted text clipped - 65 lines]
>> >> > Moreover, I cannot copy and paste an e address directly into a
>> >> > message.
Diane Poremsky [MVP] - 23 Apr 2006 19:21 GMT
Is it below the bottom edge of the screen? If not, you need to answer Russ's
questions so we know exactly which screen you're supposed to have.

Signature

Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

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> The toolbar/menu "To, CC, BCC" formerly at the bottom of my
> contacts/address
[quoted text clipped - 3 lines]
>
> Moreover, I cannot copy and paste an e address directly into a message.
 
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