> Some work collegues are encountering problems with the autocomplete
> function every now and again. I know how the nk2 file works (it
> updates everytime you close outlook)
Nope. It updates every time you resolve an address.
> however on occasions they have
> started up their machines, opened Outlook 2002 and all of a sudden,
[quoted text clipped - 3 lines]
> restart or two, the autocomplete function works again, complete with
> all of the previously stored addresses.
When the autocompletion process doesn't work, it's usually a problem in the
mail profile. There's no good way to repair the connection between the NK2
file and a mail profile, to the best of my knowledge. Most people create a
new mail profile and then rename the NK2 file to match the profile's name.

Signature
Brian Tillman
chaynes - 25 Apr 2006 16:56 GMT
Ok. Thanks, I have changed the mailbox and name of the nk2 file, so I will
wait and see if it works,
Thanks again,
Chris
Diane Poremsky [MVP] - 25 Apr 2006 17:49 GMT
it's not saved on the hard drive until you close outlook. if outlook
crashes, you new entries created during the current session aren't added to
the NK2.

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Diane Poremsky [MVP - Outlook]
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>> Some work collegues are encountering problems with the autocomplete
>> function every now and again. I know how the nk2 file works (it
>> updates everytime you close outlook)
>
> Nope. It updates every time you resolve an address.
Russ Valentine [MVP-Outlook] - 25 Apr 2006 20:47 GMT
No need to rename the NK2 file if it's empty. Just let the new profile
create its own NK2 file.
Turns out a lot of these problems arise from the NK2 file getting marked as
read only by AV programs.

Signature
Russ Valentine
[MVP-Outlook]
>
>> Some work collegues are encountering problems with the autocomplete
[quoted text clipped - 16 lines]
> create a new mail profile and then rename the NK2 file to match the
> profile's name.