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MS Office Forum / Outlook / Contacts / May 2006Contacts folder slow to open
My Contacts folder takes over 4 minutes to open. It could be a result of a ill-advised attempt to import an Excel spreadsheet of contacts that resulted in over 15,000 entries in Outlook Contacts (I apparently didn't map properly). I deleted all of them (very painful task) but there appears to be a residual effect. My Inbox, Calendar and other folders take less than a second to open. Are there any hidden files or temp folders or some other information that Contacts must still look through before it opens (15,000+ of them)? Thanks  SignatureVPaul What is the size of your Contacts Folder now? Are you using Exchange Server or a local data store? SignatureRuss Valentine [MVP-Outlook] > My Contacts folder takes over 4 minutes to open. It could be a result of > a [quoted text clipped - 11 lines] > > Thanks The size of the Contacts folder is 0kb. It says there are no items in the folder when it eventually opens. I am on a single user PC. The files are stored on my C: drive. SignatureVPaul > What is the size of your Contacts Folder now? > Are you using Exchange Server or a local data store? [quoted text clipped - 13 lines] > > > > Thanks More updates... After it takes 4 minutes to open the Contacts folder the first time, it takes less than a second to open each subsequent time (switching back and forth between Inbox, Contacts, etc.). However, I arranged by Category and Company just to test what I saw posted in other messages, and when I tried to arrange by Address Cards, it took forever to complete the process. SignatureVPaul > What is the size of your Contacts Folder now? > Are you using Exchange Server or a local data store? [quoted text clipped - 13 lines] > > > > Thanks Try repairing your PST file with the Inbox Repair Tool. SignatureRuss Valentine [MVP-Outlook] > More updates... > [quoted text clipped - 26 lines] >> > >> > Thanks Inbox Repair Tool found no errors in the PST file. SignatureVPaul > Try repairing your PST file with the Inbox Repair Tool. > > More updates... [quoted text clipped - 27 lines] > >> > > >> > Thanks Then try creating a new profile. SignatureRuss Valentine [MVP-Outlook] > Inbox Repair Tool found no errors in the PST file. > [quoted text clipped - 35 lines] >> >> > >> >> > Thanks Thanks for the suggestion... Actually Microsoft Support called and suggested the same. I did it with their help and it worked. Thanks again. SignatureVPaul > Then try creating a new profile. > > Inbox Repair Tool found no errors in the PST file. [quoted text clipped - 36 lines] > >> >> > > >> >> > Thanks > Are there any hidden files or temp folders or some other information > that Contacts must still look through before it opens (15,000+ of > them)? Not as far as I know. Did you compact the PST (if you're using one) after deleting the incorrect entries? SignatureBrian Tillman I didn't compact the PST files before, but I have now--and it still takes as long to open. Plus, all other processes are afftected while it opens. The PC comes to a standstill. SignatureVPaul > > Are there any hidden files or temp folders or some other information > > that Contacts must still look through before it opens (15,000+ of > > them)? > > Not as far as I know. Did you compact the PST (if you're using one) after > deleting the incorrect entries? More updates... After it takes 4 minutes to open the Contacts folder the first time, it takes less than a second to open each subsequent time (switching back and forth between Inbox, Contacts, etc.). However, I arranged by Category and Company just to test what I saw posted in other messages, and when I tried to arrange by Address Cards, it took forever to complete the process. SignatureVPaul > > Are there any hidden files or temp folders or some other information > > that Contacts must still look through before it opens (15,000+ of > > them)? > > Not as far as I know. Did you compact the PST (if you're using one) after > deleting the incorrect entries? fyi...a new profile solved the problem. Thanks for your help. SignatureVPaul > > Are there any hidden files or temp folders or some other information > > that Contacts must still look through before it opens (15,000+ of > > them)? > > Not as far as I know. Did you compact the PST (if you're using one) after > deleting the incorrect entries? |
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