MS Office Forum / Outlook / Contacts / May 2006
birthdays not showing in calendar after importing contacts from ex
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Dindo Fernando - 29 Apr 2006 12:50 GMT I've recently migrated my contacts from Palm Desktop to Outlook 2003 by first exporting to a CSV file and then importing into Outlook. I noticed that not all of my contacts with entries in the birthday field showed up in my Outlook calendar.
My first thought was the formatting (missing year) was the problem, so I bit the bullet and put in the year for those contacts without year entries for their birthdays in the CSV files and re-imported. However this did not fix the problem.
Anyone have any ideas on what I did wrong or how I can fix this problem?
Russ Valentine [MVP-Outlook] - 29 Apr 2006 13:48 GMT One of the many well documented limitations of importing. All connections are lost. Why was it necessary for you to use an intermediary format to transfer these Contacts? Could you not synchronize them?
 Signature Russ Valentine [MVP-Outlook]
> I've recently migrated my contacts from Palm Desktop to Outlook 2003 by > first [quoted text clipped - 12 lines] > > Anyone have any ideas on what I did wrong or how I can fix this problem? dindo fernando - 30 Apr 2006 05:54 GMT Sorry for not being clear. I had to export my contacts from Palm Desktop to a CSV file, and then import the CSV file into Outlook 2003.
Can you clarify what you mean by 'connections'? Is there a 'connection' established between the calendar and address book to reflect the birthday entries in the address book as a calendar entry?
> One of the many well documented limitations of importing. All connections > are lost. [quoted text clipped - 17 lines] >> >> Anyone have any ideas on what I did wrong or how I can fix this problem? Russ Valentine [MVP-Outlook] - 30 Apr 2006 12:13 GMT Outlook maintains many connections among Outlook Items. That's how it derives views like Activities, Journal, and the automatic display of Contact's birthdays and anniversaries in the Calendar. All connections are lost whenever you import Outlook data. My question was why you had to import Outlook data. Palm is able to synchronize Outlook data.
 Signature Russ Valentine [MVP-Outlook]
> Sorry for not being clear. I had to export my contacts from Palm Desktop > to a CSV file, and then import the CSV file into Outlook 2003. [quoted text clipped - 24 lines] >>> >>> Anyone have any ideas on what I did wrong or how I can fix this problem? dindo fernando - 01 May 2006 15:55 GMT To be honest, I did not know that I could synchronize my Palm device to Outlook (I was using a Palm m505 by the way).
Anyway, since I have already done the import via CSV, is there a way for me re-establish the 'connections' such that my contacts' birthdays and anniversaries are shown in my Calendar? If none, can anyone suggest a third-party software that can help me do this?
> Outlook maintains many connections among Outlook Items. That's how it > derives views like Activities, Journal, and the automatic display of [quoted text clipped - 31 lines] >>>> Anyone have any ideas on what I did wrong or how I can fix this >>>> problem? Russ Valentine [MVP-Outlook] - 01 May 2006 16:19 GMT I know of no way to do so automatically. If you just open a Contact Record in question and save it, do the dates not show up on the calendar then?
 Signature Russ Valentine [MVP-Outlook]
> To be honest, I did not know that I could synchronize my Palm device to > Outlook (I was using a Palm m505 by the way). [quoted text clipped - 39 lines] >>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>> problem? dindo fernando - 02 May 2006 16:33 GMT Yes, if I manually open a contact record, 'alter' the birthday field or anything so that the system detects a change and save the record, that particular record will have a calendar entry. However, I do not want to do this for all of my 2000+ contacts! Is there a way or workaround that I can employ? Can I copy the contacts into a PST and then copy back into my mailbox contacts?
>I know of no way to do so automatically. > If you just open a Contact Record in question and save it, do the dates [quoted text clipped - 42 lines] >>>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>>> problem? Russ Valentine [MVP-Outlook] - 02 May 2006 20:59 GMT I don't know of any way to re-establish connections automatically. There might be a way to do so with code, so you could ask in a programming group.
 Signature Russ Valentine [MVP-Outlook]
> Yes, if I manually open a contact record, 'alter' the birthday field or > anything so that the system detects a change and save the record, that [quoted text clipped - 49 lines] >>>>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>>>> problem? dindo fernando - 03 May 2006 19:58 GMT In my opinion, this is a 'bug' but would like to validate with you. If you agree, would you know the process as to how I can report this bug and get it fixed. If not, can you suggest a particular programming group I can refer to?
Thanks.
>I don't know of any way to re-establish connections automatically. > There might be a way to do so with code, so you could ask in a programming [quoted text clipped - 53 lines] >>>>>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>>>>> problem? Russ Valentine [MVP-Outlook] - 03 May 2006 20:49 GMT I know of no way and no need to report it. It's already well known and well documented behavior and always has been in Outlook. It's one of the reasons we always advise against importing whenever possible. Why you had to import is unclear to me.
 Signature Russ Valentine [MVP-Outlook]
> In my opinion, this is a 'bug' but would like to validate with you. If > you agree, would you know the process as to how I can report this bug and [quoted text clipped - 61 lines] >>>>>>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>>>>>> problem? dindo fernando - 04 May 2006 16:08 GMT Thank you for the reply. Can you please tell me where the advise against importing is documented?
Does this mean that importing has now permanently destroyed all my connections between my calendar and address book and there is no way to fix it? May I suggest that we get over the issue of importing, I had explained earlier that I had imported my data primarily because I did not know that I can synchronize my Palm m505 with Outlook. Putting a bit of thought into this scenario now, it is my understanding that the way to synchronize a Palm device with Outlook is via ActiveSync. Whilst the new Palm devices has support for ActiveSync, my old m505 does not support this. Am I missing something here or may I safely conclude that my m505 may not be able to synchronize with Outlook?
Anyway, perhaps another 'perspective' may help as the act of importing may be muddling the real issue. Assuming that the act of importing did not permanently destroy connections (which is my question above), will the act of copying new contacts from other PSTs into my mailbox establish connections for the new contacts that are copied (this is not importing, but simply copying between PST and mailbox). If so, will the workaround of copying my contacts in my Mailbox to an external PST and copying them back solve my problem?
>I know of no way and no need to report it. It's already well known and well >documented behavior and always has been in Outlook. [quoted text clipped - 66 lines] >>>>>>>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>>>>>>> problem? Russ Valentine [MVP-Outlook] - 04 May 2006 16:42 GMT You will find countless posts in this group where we list all the information that is lost by importing.
We would have no idea whether and how your Palm synchronizes with Outlook. You'll need to ask Palm. ActivSync is for use with Pocket PC's.
The way to transfer data from your mailbox would be to copy it to a PST file then open that PST file in the another installation. Just make sure you don't export or import, or you'll lose all connections again.
 Signature Russ Valentine [MVP-Outlook]
> Thank you for the reply. Can you please tell me where the advise against > importing is documented? [quoted text clipped - 89 lines] >>>>>>>>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>>>>>>>> problem? dindo fernando - 06 May 2006 13:13 GMT Again to clarify, I have lost no information in my 'act of importing'. All the fields are intact, including the birthday fields. My problem is that the birthdays do not show up in the calendar, as should be the case (http://office.microsoft.com/training/training.aspx?AssetID=RC060823511033)
As for your comment on Palm synchronizing with Outlook, it was you who actually implied that it could be done. The only way I knew of transferring my Palm contacts to my Oultook contacts was via importing via CSV (I believe that is why this function is there in the first place). Can you point me to the posts in the group which tell me how importing from CSV destroys the connection between the Outlook contacts and calendar?
I still believe that this is a bug that should be fixed, unless you show me documentation from Microsoft that shows that this is working as designed.
Finally, I need more clarity on your suggestion: "copy it to a PST file then open that PST file in the another installation".
> You will find countless posts in this group where we list all the > information that is lost by importing. [quoted text clipped - 98 lines] >>>>>>>>>>>> Anyone have any ideas on what I did wrong or how I can fix this >>>>>>>>>>>> problem? Russ Valentine [MVP-Outlook] - 06 May 2006 17:12 GMT Not really. I haven't the time to search the groups for you. Microsoft does not document its deficiciencies particularly well. That's why we do. The following information is known to be lost by importing and has been well documented here: 1. Custom Forms 2. Custom Views 3. Connections between contacts and activities 4. Received dates on mail 5. Birthdays and anniversaries in calendar 6. Journal connections 7. Distribution Lists Simply copying and opening a PST file will preserve all of these.
You need instructions on how to copy a PST file and open it? Close Outlook. Copy the PST file with Windows Explorer. Open said file in Outlook: File > Open > Outlook Data File
Information on synchronization with Palm is only available from Palm. My Palm synchronizes flawlessly with Outlook and always has.
 Signature Russ Valentine [MVP-Outlook]
> Again to clarify, I have lost no information in my 'act of importing'. > All the fields are intact, including the birthday fields. My problem is [quoted text clipped - 119 lines] >>>>>>>>>>>>> Anyone have any ideas on what I did wrong or how I can fix >>>>>>>>>>>>> this problem? dindo fernando - 08 May 2006 07:48 GMT Perhaps you can give a bit more clarity: my contacts are in my Mailbox, not in a PST. Do you suggest that I move all my contacts in my Mailbox to a PST, follow your instructions, and then move back to my mailbox? Will that fix my problem?
> Not really. I haven't the time to search the groups for you. > Microsoft does not document its deficiciencies particularly well. That's [quoted text clipped - 140 lines] >>>>>>>>>>>>>> Anyone have any ideas on what I did wrong or how I can fix >>>>>>>>>>>>>> this problem? Russ Valentine [MVP-Outlook] - 08 May 2006 11:16 GMT No it won't fix your problem. Your problem arose because you had to import your data. Moving it back an forth from a mailbox to a PST won't solve anything.
 Signature Russ Valentine [MVP-Outlook]
> Perhaps you can give a bit more clarity: my contacts are in my Mailbox, > not in a PST. Do you suggest that I move all my contacts in my Mailbox to [quoted text clipped - 147 lines] >>>>>>>>>>>>>>> Anyone have any ideas on what I did wrong or how I can fix >>>>>>>>>>>>>>> this problem?
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