duplicate entries

Thread view:

Enable EMail Alerts

Start New Thread

Thread rating:

nkg554 - 01 May 2006 06:14 GMT

I just upgraded to Office XP from Office 2000, and when I click the address
book icon in the "To" section of a new email, I get duplicate entries of the
same name. when I check the properties, the duplicate entries are of the
different email addresses I have listed in the contacts. Previously, i could
check the properties and change the default address -- is this possible in XP?

nkg

Reply to this Message

Russ Valentine [MVP-Outlook] - 01 May 2006 09:55 GMT

It has never been possible with the Outlook Address Book. It was designed to
display each address separately, which is what most users prefer.
You were using the Windows Address Book before. You must have been using the
simplified, Internet Mail Only mode of Outlook, which no longer exists.

Signature

Russ Valentine
[MVP-Outlook]

>I just upgraded to Office XP from Office 2000, and when I click the address
> book icon in the "To" section of a new email, I get duplicate entries of
[quoted text clipped - 6 lines]
>
> nkg

Reply to this Message

nkg554 - 01 May 2006 17:31 GMT

I have been using the Outlook that came with the Office 2000 upgrade. Thanks
for the info -- I won't spend any more time trying to "fix" it.

NKG

> It has never been possible with the Outlook Address Book. It was designed to
> display each address separately, which is what most users prefer.
[quoted text clipped - 10 lines]
> >
> > nkg

Reply to this Message

Russ Valentine [MVP-Outlook] - 01 May 2006 17:56 GMT

Ah, but Office 2000 came with two completely separate versions of Outlook.
Few people realized that until they discovered they were using the wrong
one.
http://www.slipstick.com/outlook/choosingmode.htm

Signature

Russ Valentine
[MVP-Outlook]

>I have been using the Outlook that came with the Office 2000 upgrade.
>Thanks
[quoted text clipped - 22 lines]
>> >
>> > nkg

Reply to this Message