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MS Office Forum / Outlook / Contacts / May 2006Receive multi-copies of incoming emails?
I daily receive emails four or five times... cloned... repeated. Four or five copies of each. Any thoughts? Aloha wendystation, I have thoughts constantly. The immediate one is that we need more information to answer your question. :-) To start with...What version of Outlook are you using? -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html > I daily receive emails four or five times... cloned... repeated. > Four or five copies of each. Any thoughts? Microsoft Office Outlook 2003 (11.8010.6568) SP2 Part of Microsoft Office Standard Edition 2003 Microsoft Windows XP Home Edition Version 2002 Service Pack 2 Computer: Intel(R) Pentium(R) 4 CPU 3.00GHz 3.00GHz, 504MB of RAM Windows Internet Explorer 7 (Version 7.0.5346.5) (previously using Windows Internet Explorer 6 with same problem) _________________ > Aloha wendystation, > [quoted text clipped - 11 lines] > > I daily receive emails four or five times... cloned... repeated. > > Four or five copies of each. Any thoughts? Aaahhh... I'm sinking into the depth of this topic.... any lifelines out there? Co-worker suggested Eudora, but I really don't want to do that. Helpppp! > Microsoft Office Outlook 2003 (11.8010.6568) SP2 > Part of Microsoft Office Standard Edition 2003 [quoted text clipped - 24 lines] > > > I daily receive emails four or five times... cloned... repeated. > > > Four or five copies of each. Any thoughts? Aloha wendystation, Sorry about the delay -- actually Brian gave you the answer I would have. Look at your anti-virus software first and mail-checking interval second. You could try temporarily disabling your anti-virus software to see if the problem goes away. Then at least you can narrow the problem to your A/V software or eliminate it as a cause. -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com Microsoft OneNote FAQ: http://www.factplace.com/onenote.html > Aaahhh... I'm sinking into the depth of this topic.... any lifelines > out there? Co-worker suggested Eudora, but I really don't want to do [quoted text clipped - 24 lines] >>>> I daily receive emails four or five times... cloned... repeated. >>>> Four or five copies of each. Any thoughts? > I daily receive emails four or five times... cloned... repeated. > Four or five copies of each. Any thoughts? The first thing to do is to make sure you're NOT scanning incoming mail with an antivirus program. Second, make sure the send/receive interval is no less than about ten minutes. Third, lengthen the server timeout value (on the Advanced tab of your account properties). How many accounts do you have defined?  SignatureBrian Tillman > > I daily receive emails four or five times... cloned... repeated. > > Four or five copies of each. Any thoughts? [quoted text clipped - 4 lines] > the Advanced tab of your account properties). How many accounts do you have > defined? First... scanning incoming mail? Absolutely! How is it okay to cease doing this, and avoid incoming problems? Second, send receive was 5 minutes, I've now adjusted it to 10. I have six email accounts defined. Sincere thanks for your response! Wendy Station > First... scanning incoming mail? Absolutely! How is it okay to > cease doing this, and avoid incoming problems? As long as you run your AV program's on-access or real-time scanner, there's no need to scan incoming mail. If you were to get an infected message and you were loopy enough to run the attachment from the message, your on-access scanner would still alert you and provent the inection. > Second, send receive was 5 minutes, I've now adjusted it to 10. That's the most often recommended minimum. > I have six email accounts defined. Are all of these accounts hosted my the same server? Might any of them be aliases of another (i.e., you use the same ISP credentials in the account properties to connect to the POP server)? I'm assuming they're POP accounts, but if not, what types of accounts are they? SignatureBrian Tillman > > First... scanning incoming mail? Absolutely! How is it okay to > > cease doing this, and avoid incoming problems? [quoted text clipped - 14 lines] > properties to connect to the POP server)? I'm assuming they're POP > accounts, but if not, what types of accounts are they? Explain please... "As long as you run your AV program's on-access or real-time scanner, there's no need to scan incoming mail." I've never heard of an anti-virus program delivering 4 emails? Turning off my emails AV program sounds rather like running naked through poison ivy. My email accounts are all POP accounts, on separate servers. > Explain please... "As long as you run your AV program's on-access or > real-time scanner, there's no need to scan incoming mail." > > I've never heard of an anti-virus program delivering 4 emails? If you scan incoming mail, your AV program wedges itself between Outlook and your mail server. This can affect the communications path between the Outlook and the server, not allowing Outlook to know when the send/receive cycle completes. If it can't tell that, it can obtain multiple copies. > Turning off my emails AV program sounds rather like running naked > through poison ivy. And I told you how that's just not true. I didn't say to disable the AV program entirely, just the mail scanner. > My email accounts are all POP accounts, on separate servers. Are they all in the same send/receive group? SignatureBrian Tillman |
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