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MS Office Forum / Outlook / Contacts / May 2006

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Missing contacts

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Fred R. - 03 May 2006 14:36 GMT
I have someone who has lost their contacts in Outlook 2003, he said he didn't
delete them...However, I don't see them anywhere in Outlook.. We're on an
Exchange server, are the contact folders stored on the server or the local
machine? Can someone tell where exactly I might look to possibly find the
folder?????Thanx!
Brian Tillman - 03 May 2006 15:18 GMT
> I have someone who has lost their contacts in Outlook 2003, he said
> he didn't delete them...However, I don't see them anywhere in
> Outlook.. We're on an Exchange server, are the contact folders stored
> on the server or the local machine? Can someone tell where exactly I
> might look to possibly find the folder?????Thanx!

Every delivery location MUST have a Contacts folder.  If your delivery
location is the Exchange mailbox, it will be there.  If it's a PST, it will
be in the PST, unless the PST has been damaged somehow.  Try starting
Outlook once with the /resetfolders command line switch.  Use the Folder
List view to look for the folder to make sure it's not being hidden by a
non-Contact view.
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Brian Tillman

Fred R. - 03 May 2006 16:35 GMT
Well after further searching, the user actually didn't lose their
contacts...They were referring to the auto complete when sending or
forwarding a message. Everything is working fine now.. Thanks for your help
anyway though..

> > I have someone who has lost their contacts in Outlook 2003, he said
> > he didn't delete them...However, I don't see them anywhere in
[quoted text clipped - 8 lines]
> List view to look for the folder to make sure it's not being hidden by a
> non-Contact view.
LBurg - 03 May 2006 16:42 GMT
I have the same problem, but with outlook express.  Update KB911567 messed up
my contacts.  If you go to this link it explains things better as to the
problem with Outlook Express.  I am sure if it happened on OE6, then Outlook
2003  is right up there.

http://support.microsoft.com/kb/917288/#appliesto#appliesto  

> > I have someone who has lost their contacts in Outlook 2003, he said
> > he didn't delete them...However, I don't see them anywhere in
[quoted text clipped - 8 lines]
> List view to look for the folder to make sure it's not being hidden by a
> non-Contact view.
Brian Tillman - 03 May 2006 20:48 GMT
> I have the same problem, but with outlook express.  Update KB911567
> messed up my contacts.  If you go to this link it explains things
> better as to the problem with Outlook Express.  I am sure if it
> happened on OE6, then Outlook 2003  is right up there.

This last assumption has no basis in fact, since the two programs use
completely different mechanisms for storing and accessing contacts.
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Brian Tillman

 
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