Notes for contacts disappear when two names are in first name field

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Rebecca - 05 May 2006 20:45 GMT

I have recently installed Microsoft Office 2003 as well as an add-on
named Respond (from systems and seminars). I did not import any data
into Outlook.

When I add a note to a contact and save it, it is not there when I
re-open the contact later. This appears to only happen when there are
two names in the first name field, such as "Jim and Betty Smith" or
"Jim & Betty Smith."

If I have a contact with only one name in the first name field, such as
Jim Smith, I have no problem with Notes.

Is there any reason I should not have two names in the first name
field, such as Jim and Betty?

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Karl Timmermans - 07 May 2006 04:25 GMT

You may want to remove your add-on to see if that is the cause of your
interference in which case you'll need to contact "Systems & Semiars"
regarding the problem especially considering that a custom form is being
used. Tried to replicate your problem with and without using custom forms
using both new and pre-existing contacts and everything worked exactly as
was expected. Don't know of anything within Outlook that would cause your
problem in terms of the contents of the first name field and the Notes
(Body) field.

Karl

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_____________________________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter
"Power contact importers/exporters for MS Outlook '2000/2003"
http://www.contactgenie.com

>I have recently installed Microsoft Office 2003 as well as an add-on
> named Respond (from systems and seminars). I did not import any data
[quoted text clipped - 10 lines]
> Is there any reason I should not have two names in the first name
> field, such as Jim and Betty?

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