> Mary Painter works for a company "marycompany" and access emails via
> their own MS Exchange server, as usual.
[quoted text clipped - 3 lines]
> From: ...whoever
> To: Painter, Mary
...snip...
> However, one day Mary received an email from another company
> "xyzCompany" but her normal email address (Painter, Mary) was not
> displayed under the "To:"
>
> The name under "To" is generic - it read say "ABC, Accounts" (yes,
> there is a comma.
What is displayed in the To field is determined by the sender. Apparently
most of Mary's correspondents have a display name of "Painter, Mary" for the
contact record representing her in their mail clients and that's what they
use. This other person has a display name of "ABC, Accounts" for the
contact record containing Mary's mail address. A sender can have a display
name of "Wonder Woman" for a particular contact and that's what the
recipient will see. Ther's nothing unusual about what Mary sees.

Signature
Brian Tillman
ykffc - 08 May 2006 05:54 GMT
Thanks for clear explanation.
When the Outlook email is opened, if Mary right clicks on "ABC, Accounts"
and select properties, it reads:
Display Name: ABC, Accounts
Email address: abc-accounts@xyxCompany.co.nz
Email-type: SMTP
Is there any relation between Mary Painter email and
abc-accounts@xyzCompany.co.nz?
> > Mary Painter works for a company "marycompany" and access emails via
> > their own MS Exchange server, as usual.
[quoted text clipped - 18 lines]
> name of "Wonder Woman" for a particular contact and that's what the
> recipient will see. Ther's nothing unusual about what Mary sees.
Brian Tillman - 08 May 2006 14:22 GMT
> Thanks for clear explanation.
>
[quoted text clipped - 6 lines]
> Is there any relation between Mary Painter email and
> abc-accounts@xyzCompany.co.nz?
This looks to me like whomever sent the message is using mailing list
software to send it. They have a list, "abc-accounts" that contain a number
of addresses, including Mary's. They sent their message to that list
processor, which in turn sent out the message to the people in the list.
That processor included abc-accounts@xyzCompany.co.nz in the "To" field, but
used the Bcc field to include the real address, Mary's. The contents of the
To field really has no bearing on to whom messages are delivered. It can
contain anything at all. The REAL delivery information is handled by the
SMTP envelope the mail routers use. This of it as the post office
delivering a piece of real mail. The envelope contains the real address.
The letter inside can say "Dear Mickey Mouse" without affecting the real
addressee.

Signature
Brian Tillman
--
Brian Tillman