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MS Office Forum / Outlook / Contacts / May 2006Contact in public folder defaults to local contact folder
This is a recurring situation on 2 contact records we have in (different) public folders. When we try to save a document (eg email with attachment) to the contact record in the Public Folder, the system won't allow you to, and asks if you want to save to the default folder instead. The default contact record has set itself up in the user's personal contacts folder. We have tried copying the default record back to the Public folder & deleting it in personal contacts, but it appears again. Can anyone explain what causes this? The only thing I can think of is.... Did the person creating that Contact mark them as Private? Judy Gleeson, MVP Outlook Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! > This is a recurring situation on 2 contact records we have in (different) > public folders. When we try to save a document (eg email with attachment) [quoted text clipped - 9 lines] > > Can anyone explain what causes this? > save a document (eg email with attachment) to > the contact record in the Public Folder I'm not sure I understand what you mean by that. Are you trying to insert an existing mail message into the contact record as an attachment?  SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > This is a recurring situation on 2 contact records we have in (different) > public folders. When we try to save a document (eg email with attachment) to [quoted text clipped - 5 lines] > > Can anyone explain what causes this? Mail messages are copied from the Inbox and pasted into the contact record in the blank area on the right hand site. Sometimes the email has an attachment. We have done this successfully for some time for many contacts in several public folders. > > save a document (eg email with attachment) to > > the contact record in the Public Folder [quoted text clipped - 9 lines] > > > > Can anyone explain what causes this? So does this happen only with new items or existing items? It might be helpful if you walked through the exact steps that would allow someone else to reproduce the problem. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Mail messages are copied from the Inbox and pasted into the contact record in > the blank area on the right hand site. Sometimes the email has an attachment. [quoted text clipped - 5 lines] >> >> I'm not sure I understand what you mean by that. Are you trying to insert an existing mail message into the contact record as an attachment? >> > This is a recurring situation on 2 contact records we have in (different) >> > public folders. When we try to save a document (eg email with attachment) to [quoted text clipped - 5 lines] >> > >> > Can anyone explain what causes this? BTW - just drag an email to a Contacts Folder and it will put all the data in the Contact instantaneously - you can then select and drag data into each field from their signature block (it'll be in the white Notes area). SignatureJudy Gleeson, MVP Outlook Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! So does this happen only with new items or existing items? It might be helpful if you walked through the exact steps that would allow someone else to reproduce the problem. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Mail messages are copied from the Inbox and pasted into the contact record > in [quoted text clipped - 10 lines] >> I'm not sure I understand what you mean by that. Are you trying to insert >> an existing mail message into the contact record as an attachment? >> > This is a recurring situation on 2 contact records we have in >> > (different) [quoted text clipped - 11 lines] >> > >> > Can anyone explain what causes this? This happens with new items we wish to add to an existing contact. It only occurs on 2 contacts out of the many we have in several public folders. The procedure could either be typing a note directly into the white area of the contact (in the Public Folder) or right clicking an email in the inbox, clicking on Edit, Copy, then browsing to the contact, clicking in the white area, right clicking and Paste. When you try to save, the message about not having permission and do you want to save to the default folder appears. The default contact is in the local contact folder, although there is also a copy in the public folder.The default folders in question were always in the public folder until recently (and this error didn't occur) and we are trying to understand what has caused to default contact folder to move. Thanks for investigating this for us. > So does this happen only with new items or existing items? It might be helpful if you walked through the exact steps that would allow someone else to reproduce the problem. > [quoted text clipped - 17 lines] > >> > > >> > Can anyone explain what causes this? I can't reproduce the problem. Given that it affects only two contacts, my guess is that there is something about those contacts that is corrupted. Recreating them may be the best solution. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > This happens with new items we wish to add to an existing contact. It only > occurs on 2 contacts out of the many we have in several public folders. [quoted text clipped - 34 lines] >> >> > >> >> > Can anyone explain what causes this? Thanks for your help Sue. Will try this. > I can't reproduce the problem. Given that it affects only two contacts, my guess is that there is something about those contacts that is corrupted. Recreating them may be the best solution. > [quoted text clipped - 36 lines] > >> >> > > >> >> > Can anyone explain what causes this? |
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