missing information within contacts

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laure ann - 16 May 2006 05:49 GMT

I hope someone can help me with this issue. Thanks in advance

I am trying to email someone a "contact". However when they receive the
contact it is missing the following.
1. Missing 3 phone numbers out of 5 phone numbers
2. Missing entire notes section
3. Missing the 2nd and 3rd email address

I am using Outlook 2003 with exchange server 2003.

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Judy Gleeson, MVP Outlook - 16 May 2006 12:29 GMT

Give us half a chance to work out what your problem is.....

What version?

How are you emailing them the Contact (exactly how)?

Judy Gleeson, MVP Outlook
Acorn Training and Consulting
www.acorntraining.com.au

Everyone - turn on your Advanced Toolbars and learn how to use the Field
Chooser and Group by Box!!

>I hope someone can help me with this issue. Thanks in advance
>
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>
> I am using Outlook 2003 with exchange server 2003.

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laure ann - 17 May 2006 00:33 GMT

I am using outlook 2003 (11.2608.5606) setup to exchange 2003

i have test 2 ways for sending the contacts
1. sending vCard
-Select Contact
-Select Actions > Forward as vCard (Note that i have configured mail as RTF)
2. fowarding contact *Note that when this option to send within our company
the contact retains all info.
-Select Contact
-Right click > select forward contact

Please let me know if i am doing this incorrectly. thanks

> Give us half a chance to work out what your problem is.....
>
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> >
> > I am using Outlook 2003 with exchange server 2003.

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Sue Mosher [MVP-Outlook] - 25 May 2006 20:24 GMT

You need to use #2, taking care to make sure that the outgoing message is in rich-text format and that the recipient address is marked for RTF. See http://www.outlookcode.com/d/sendform.htm

Signature

Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

>I am using outlook 2003 (11.2608.5606) setup to exchange 2003
>
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>> > I am using Outlook 2003 with exchange server 2003.

Reply to this Message

Sue Mosher [MVP-Outlook] - 16 May 2006 13:32 GMT

Try using this method:

1) In Tools | Options | Mail Format | Internet Format, under Outlook Rich Text Options, from the drop-down list, select "Send using Outlook rich text format"

2) Create a new email message in rich-text format.

3) Insert the contact as an attachment.

4) Add the recipient.

5) Double-click the recipient address and make sure it's set for "Send in Outlook rich-text format."

6) Send the message.

If that doesn't work, talk to your Exchange administrator about unblocking RTF content to the Internet.

Signature

>I hope someone can help me with this issue. Thanks in advance
>
[quoted text clipped - 5 lines]
>
> I am using Outlook 2003 with exchange server 2003.

Reply to this Message

laure ann - 18 May 2006 17:12 GMT

Hello Sue,

Thank you for your suggestion, unfortunately this did not work for me. I
also inquired about RTF content being blocked by exchange and was told that
it was not.

Could this be a bug within Outlook or am I possibly doing something wrong?

> Try using this method:
>
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> > I am using Outlook 2003 with exchange server 2003.

Reply to this Message

Sue Mosher [MVP-Outlook] - 18 May 2006 17:25 GMT

So, what did the user see when you followed the steps I outlined? If they choose File | Save Attachments, what do they see? Did they get your messsage in RTF format?

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> Hello Sue,
>
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>> > I am using Outlook 2003 with exchange server 2003.

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