Contact display name

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James T. Kirk - 16 May 2006 17:48 GMT

I am using Outlook 2002 on XP Pro.
Several of my contacts have 2 e-mail address. i.e. John at home and John at
work. When I compose a new note and click on To... to find the recipient, I
see John Smith and John Smith. Is there way have it display as the 'Display
as' value? (i.e John@work, John@home)?

Thanks.

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James T. Kirk - 16 May 2006 17:53 GMT

I should add, that the 'Display name' is shown, but you have to scroll over
to see it. I'd rather it be the first column. Maybe the columns can be
re-ordered? I'll re-check the help.

>I am using Outlook 2002 on XP Pro.
> Several of my contacts have 2 e-mail address. i.e. John at home and John
[quoted text clipped - 3 lines]
>
> Thanks.

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Brian Tillman - 16 May 2006 21:11 GMT

> I should add, that the 'Display name' is shown, but you have to
> scroll over to see it. I'd rather it be the first column. Maybe the
> columns can be re-ordered?

The Address Book interface is not configurable.

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Brian Tillman

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Russ Valentine [MVP-Outlook] - 16 May 2006 21:20 GMT

You've already discovered the only workaround.
I honestly think they never intended for anyone to use the Outlook Address
Book in Outlook 2002. In all subsequent versions they let you resize the
Outlook Address Book, but that's the only customization that has been added.

Signature

Russ Valentine
[MVP-Outlook]

>I should add, that the 'Display name' is shown, but you have to scroll over
>to see it. I'd rather it be the first column. Maybe the columns can be
[quoted text clipped - 7 lines]
>>
>> Thanks.

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James T. Kirk - 18 May 2006 00:02 GMT

What do you mean by: " honestly think they never intended for anyone to use
the Outlook Address

> Book in Outlook 2002"?

A bit of sarcasm? :-)

I used to be involved in working on UI and testing/designing of it. I am
always surprised that in this day and age, most UI is still pretty bad. I
thought MS did usability testing on this kind of stuff? I can't be the only
one who has recipients with more than one a-mail address. Another example
is the calendar. When I open the calendar, it will not go to the current
day. Even if I click on View > Got Today. I have to actually click on a
date, and then Goto Today. Many many more examples that in my day I would
have reported as bugs.

> You've already discovered the only workaround.
> I honestly think they never intended for anyone to use the Outlook Address
[quoted text clipped - 12 lines]
>>>
>>> Thanks.

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Russ Valentine [MVP-Outlook] - 18 May 2006 01:19 GMT

The Outlook Address Book has always been a barely functional interface. It
was at its worst in Outlook 2002. Developers have focused on other methods
for displaying Contacts such as customized views of Contacts Folders or on
other methods for selecting email recipients such as autocompletion. No
development whatsoever has gone into the Outlook Address Book and indeed
users are migrating away from using it.

Signature

Russ Valentine
[MVP-Outlook]

> What do you mean by: " honestly think they never intended for anyone to
> use the Outlook Address
[quoted text clipped - 26 lines]
>>>>
>>>> Thanks.

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James T. Kirk - 18 May 2006 13:32 GMT

To what? What's a good one to use that can be integrated into Outlook?
(2002)

Thanks.

> The Outlook Address Book has always been a barely functional interface. It
> was at its worst in Outlook 2002. Developers have focused on other methods
[quoted text clipped - 32 lines]
>>>>>
>>>>> Thanks.

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Russ Valentine [MVP-Outlook] - 19 May 2006 01:24 GMT

To the other methods I already mentioned. There's nothing else natively. I
am trying to point out to you that Outlook's developers have relegated the
Outlook Address Book to dinosaur status.

Signature

Russ Valentine
[MVP-Outlook]

> To what? What's a good one to use that can be integrated into Outlook?
> (2002)
[quoted text clipped - 37 lines]
>>>>>>
>>>>>> Thanks.

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