By "templates," do you mean .oft form template files? You'll need to either publish them and use the published version or open the .oft files with the Tools | Forms | Choose Form command.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> hi, we created templates in contacts and calendar in Office 2000, when we
> tried to apply it in Outlook 2003, to does not work. It always uses the
> default template. What seems to be the problem?
>
> Please advise ASAP!