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MS Office Forum / Outlook / Contacts / May 2006

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how do I use phone dialer from outlook with norstar cta100?

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VBA - 18 May 2006 17:50 GMT
When I try to make a call from outlook 2003 sp2, I get an error message saying:
An Internal error occurred in the automatic phone dialer. Close the phone
dialog box and open it again.

Thanks
Rick - 18 May 2006 19:45 GMT
I have a NORTEL BCM 50. I had to purchase and configure a "LAN CTE" license
from Nortel in order to use the auto phone dialer.
It works great! ~ Rick...

> When I try to make a call from outlook 2003 sp2, I get an error message
> saying:
> An Internal error occurred in the automatic phone dialer. Close the phone
> dialog box and open it again.
>
> Thanks
VBA - 19 May 2006 13:57 GMT
We have modular mics w/t1 software. CT100 from norstar works fine with its
own call manager application but not from Outlook. We are not about to change
the phone system yet. Any other sugestions?
VBA

> I have a NORTEL BCM 50. I had to purchase and configure a "LAN CTE" license
> from Nortel in order to use the auto phone dialer.
[quoted text clipped - 6 lines]
> >
> > Thanks
 
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