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MS Office Forum / Outlook / Contacts / May 2006Fax recipients
I am trying to send a fax via a fax printer but the recipients fax number does not appear in the address book. The only entries that appear in the address book are SMTP. Many of the contacts have fax numbers listed and were working fine up to about a week ago. Any suggestions? Suggest posting your fax software. Hard for us to guess. Might as well include your operating system and Outlook version since they might be in play as well and we can't guess those either.  SignatureRuss Valentine [MVP-Outlook] >I am trying to send a fax via a fax printer but the recipients fax number > does not appear in the address book. The only entries that appear in the > address book are SMTP. Many of the contacts have fax numbers listed and > were > working fine up to about a week ago. Any suggestions? Microsoft Fax ver 5.1 XP Pro SP2 Outlook 2003 I did notice that if I go into a contact with a fax number, click the fax number (make no changes) and then click "Save & Close", the fax number then shows up in the address book. Could any of the windows or office updates blown away the fax entries in the Address Book? > Suggest posting your fax software. Hard for us to guess. > Might as well include your operating system and Outlook version since they [quoted text clipped - 4 lines] > > were > > working fine up to about a week ago. Any suggestions? No such beast. I assume you are referring to the Fax Console of Windows XP Fax? No updates I've seen will do this. There is probably more to this story. I suspect you created or migrated these contacts incorrectly (like by importing them) so your fax numbers are not resolved. You'll need to edit each one. SignatureRuss Valentine [MVP-Outlook] > Microsoft Fax ver 5.1 > XP Pro SP2 [quoted text clipped - 17 lines] >> > were >> > working fine up to about a week ago. Any suggestions? |
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