I don't have the Import / Export option in outlook

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Chris - 31 May 2006 08:25 GMT

I can't see an import/export option under the File dropdown menu in outlook.
This is where I uaually export my contacts for backup. I can't seem to do
that anymore. Please advise.

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Russ Valentine [MVP-Outlook] - 31 May 2006 10:00 GMT

Things to check:
1. Make sure you are looking in the Contacts Folder, not the address book
view.
2. Ensure Importers and Exporters are installed.
3. Reset your Toolbar.

Exporting is a very poor choice for "backing up" Contacts. Just copy your
Outlook data file.

Signature

Russ Valentine
[MVP-Outlook]

>I can't see an import/export option under the File dropdown menu in
>outlook.
> This is where I uaually export my contacts for backup. I can't seem to do
> that anymore. Please advise.

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Chris - 31 May 2006 19:07 GMT

How do you ensure that importers and exporters are installed and reset toolbar?

> Things to check:
> 1. Make sure you are looking in the Contacts Folder, not the address book
[quoted text clipped - 8 lines]
> > This is where I uaually export my contacts for backup. I can't seem to do
> > that anymore. Please advise.

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Russ Valentine [MVP-Outlook] - 31 May 2006 20:17 GMT

For the latter, see if you can customize the toolbar by adding those
commands to the File menu. If they are not available, then reset the entire
toolbar. To reset the toolbar back to its default configuration (and clear
any modifications that have been made), try renaming the file named
"Outcmd.dat" with Outlook closed, the restart Outlook.

Importers and Exporters are installed from the Office CD. You'll find them
under Outlook.

Signature

Russ Valentine
[MVP-Outlook]

> How do you ensure that importers and exporters are installed and reset
> toolbar?
[quoted text clipped - 12 lines]
>> > do
>> > that anymore. Please advise.

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