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MS Office Forum / Outlook / Contacts / June 2006How do I use Contacts as Address Book?
In Outlook 2003, how do I use Contacts as my address book when sending emails? Thanks Stan W. try this: right click the Contacts folder | Properties | Outlook address book | tick the box to show as an address book.  SignatureJudy Gleeson, MVP Outlook Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! > In Outlook 2003, how do I use Contacts as my address book when sending > emails? > > Thanks > Stan W. Hi Judy, I have done as you suggested without any luck. There is over 100 entries in the Contacts but nothing shows up in the email address book. Stan W. > try this: > [quoted text clipped - 6 lines] > > Thanks > > Stan W. Ensure your Outlook Address Book service is properly installed. Tools->Options->Mail Setup->Accounts->Directories=>View or Change->ensure the address book service is installed. If not, back up one step and add it. Be sure to close and restart Outlook when prompted. SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, Stan W. asked: | Hi Judy, | I have done as you suggested without any luck. [quoted text clipped - 21 lines] ||| Thanks ||| Stan W. Milly, When I get to the "ensure the address book service is installed", I am asked for server name. Is this the correct path, if so, where do I find the server name to enter? Thanks, Stan W. > Ensure your Outlook Address Book service is properly installed. > Tools->Options->Mail Setup->Accounts->Directories=>View or Change->ensure [quoted text clipped - 26 lines] > ||| Thanks > ||| Stan W. > When I get to the "ensure the address book service is installed", I > am asked for server name. Is this the correct path, if so, where do I > find the server name to enter? That doesn't sound like you selected the "Add a new directory or address book" radio button before clicking Next. SignatureBrian Tillman More information required. Stan W. > > When I get to the "ensure the address book service is installed", I > > am asked for server name. Is this the correct path, if so, where do I > > find the server name to enter? > > That doesn't sound like you selected the "Add a new directory or address > book" radio button before clicking Next. > More information required. Go back and reread Milly's instructions. You seem to have stipped the step I described. SignatureBrian Tillman > Go back and reread Milly's instructions. You seem to have stipped > the step I described. That's "skipped". SignatureBrian Tillman Brian, you have totally lost me. From Milly's instructions. Tools > Options > Mail setup > Accounts > Directory > View or Change > opens email accounts, so what is ment by "ensure the address book service is installed?" Or Tools > Options > Mail Setup > Accounts > Directory> (as you wrote) Add a New Directory or Address Book > Directory or Address Book Type > Internet Directory Service (LDAP what ever that means) > Service Information...... I again ask, is this the correct path? If so, where do I find the server information to enter? Stan W. > > Go back and reread Milly's instructions. You seem to have stipped > > the step I described. > > That's "skipped". > Brian, you have totally lost me. > > From Milly's instructions. > Tools > Options > Mail setup > Accounts > Directory > View or Change > > opens email accounts, so what is ment by "ensure the address book > service is installed?" Tools>Options>Mail Setup>E-mail Accounts>View or change existing directories or address books>Next or. just a little more simply, Tools>E-mail Accounts>View or change existing directories or address books>Next is the path you should take. If the Outlook Address Book service is not in your mail profile, click Add, select the Additional Address Books radio button, click Next, select Outlook Address Book, click Next, then Finish. Stop and restart Outlook. Then right-click your Contacts folder, choose Properties, select the Outlook Address Book tab, and make sure the box labeled "Show this folder as an e-mail Address Book" is checked. SignatureBrian Tillman Brian, O/K, I was able to follow the last communication. Outlook Address Book was already in the mail profile. After right-clicking on Contacts Folder etc. "Show this folder as an e-mail Address Book" was already checked. When I go to send an e-mail or click on the address book icon in the Navigation Bar (in Outlook 2003) an empty address book opens. In the "Show names from the:" area in the address book, there are five options, all of which are empty. Thanks, Stan W. > > Brian, you have totally lost me. > > [quoted text clipped - 12 lines] > select the Outlook Address Book tab, and make sure the box labeled "Show > this folder as an e-mail Address Book" is checked. > Brian, > [quoted text clipped - 7 lines] > In the "Show names from the:" area in the address book, there are five > options, all of which are empty. Click Tools>E-mail Accounts>View or change existing directories or address books>Next. Select the Outlook Address Book and click Change. Remove the bogus folders there. SignatureBrian Tillman I have removed the "bogus" folders from Outlook Address Book. I now right click on Contacts folder > Properties > Outlook Address Book > "Show this folder as an e-mail Address Book" is greyed out and will not accept a check. Stan W. > > Brian, > > [quoted text clipped - 11 lines] > books>Next. Select the Outlook Address Book and click Change. Remove the > bogus folders there. > I have removed the "bogus" folders from Outlook Address Book. > I now right click on Contacts folder > Properties > Outlook Address > Book > "Show this folder as an e-mail Address Book" is greyed out and > will not accept a check. Then you need to completely remove the Outlook Address Book service from the mail profile, stop and restart Outlook, and add it back in. SignatureBrian Tillman Brian, I am experiencing some difficulty reading minds via the internet. Please explain your last instruction fully. Stan W. > > I have removed the "bogus" folders from Outlook Address Book. > > I now right click on Contacts folder > Properties > Outlook Address [quoted text clipped - 3 lines] > Then you need to completely remove the Outlook Address Book service from the > mail profile, stop and restart Outlook, and add it back in. > I am experiencing some difficulty reading minds via the internet. > Please explain your last instruction fully. You have been in the mail profile several times now and have seen where the Outlook Address Book service is defined. Surely you're able to visit it once again and look at the buttons you see while you're there, since you haven't looked at them the other times. Here it is one more time in lurid detail. Click Tools>E-mail Accounts>View or change existing directories or address books>Next. Select the Outlook Address Book and click Remove. Click Finish. Stop and restart Outlook Click Tools>E-mail Accounts>Add a new directory or address book>Next. Select Additional Address Books. Click Next. Select Outlook Address Book, click Next, then Finish. Stop and restart Outlook. Now you should be able to click the "Show this folder as an e-mail Address Book" check box on the Contacts folder properties pages. SignatureBrian Tillman I have followed through and set everything as you have said. "Show this folder as an e-mail Address Book" is checked. I can go to Mail > Click on Address Book in the task bar and a blank Address Book opens, the original problem seven days ago. I have closed Outlook down, I have closed the computer down, restarted both -- no change. Stan W. > > I am experiencing some difficulty reading minds via the internet. > > Please explain your last instruction fully. [quoted text clipped - 14 lines] > to click the "Show this folder as an e-mail Address Book" check box on the > Contacts folder properties pages. > I have followed through and set everything as you have said. "Show > this folder as an e-mail Address Book" is checked. > I can go to Mail > Click on Address Book in the task bar and a blank > Address Book opens, the original problem seven days ago. > I have closed Outlook down, I have closed the computer down, > restarted both -- no change. As I cannot see your computer, I'm afraid the only suggestion I have left it to start afresh with a new mail profile, adding in your existing PST and redefiniing your accounts. This will allow you start completely from scratch with the services in the profile. Beyond that, I can't suggest anything else. SignatureBrian Tillman In the Address Book, what entries do you see in the Show Names From list. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx >I have followed through and set everything as you have said. "Show this > folder as an e-mail Address Book" is checked. [quoted text clipped - 23 lines] >> to click the "Show this folder as an e-mail Address Book" check box on the >> Contacts folder properties pages. Sue, Address Book > Show names from the: offers two options - 1) Outlook Address Book [with a note in the window - No entries in this Address Book] - 2) Contacts [with a blank window]. Stan W. > In the Address Book, what entries do you see in the Show Names From list. > [quoted text clipped - 25 lines] > >> to click the "Show this folder as an e-mail Address Book" check box on the > >> Contacts folder properties pages. Did you follow Brian's instructions for removing the Outlook Address book and adding it back to the mail profile? On what folder(s) did you check the Outlook Address Book box? In such a folder. open a contact that has an email address. Is it underlined? SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Sue, > [quoted text clipped - 5 lines] > >> In the Address Book, what entries do you see in the Show Names From list. >> >> >I have followed through and set everything as you have said. "Show this [quoted text clipped - 24 lines] >> >> to click the "Show this folder as an e-mail Address Book" check box on the >> >> Contacts folder properties pages. Problem solved............. All e-mail addresses in all contacts details are missing!!!!!!!!!!!!! Thanks for your patience, Stan W. > Did you follow Brian's instructions for removing the Outlook Address book and adding it back to the mail profile? > [quoted text clipped - 38 lines] > >> >> to click the "Show this folder as an e-mail Address Book" check box on the > >> >> Contacts folder properties pages. |
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