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MS Office Forum / Outlook / Contacts / June 2006

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Part of address book has disappeared

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John Sullivan - 03 Jun 2006 14:35 GMT
When I go to Outlook 2003 to compose a new email (select "To" icon) and then
go to 'Select Names' from pop up list, then 'Show Names From The' and I go to
select a name category (under which I have multiple contacts), an error
message comes up to say 'The address book could not be displayed. The
Contacts folder associated with this address list could not be opened. It may
have moved or deleted or you do not have permissions.' But I have not deleted
or changed permissions. Other Contacts folders are there; it just seems that
this one a nd a few others hav disappeared.
Russ Valentine [MVP-Outlook] - 03 Jun 2006 15:02 GMT
What do you mean by a "select a name category?" The only thing the Outlook
Address Book displays is Contact Folders that have been enabled as an email
address book. You appear to have a corrupt entry in that list. Just remove
it.
Signature

Russ Valentine
[MVP-Outlook]

> When I go to Outlook 2003 to compose a new email (select "To" icon) and
> then
[quoted text clipped - 9 lines]
> that
> this one a nd a few others hav disappeared.
John Sullivan - 03 Jun 2006 17:10 GMT
'select a name category' is the pop-up screen dialogue box that Outlook
displays when you use the icon "to" in creating an email, a list from which
you can select who you want to choose. The list shows up on the pop-up
scroll-down, but does not appear in Contacts navigation on the far left of
the screen.

> What do you mean by a "select a name category?" The only thing the Outlook
> Address Book displays is Contact Folders that have been enabled as an email
[quoted text clipped - 13 lines]
> > that
> > this one a nd a few others hav disappeared.
Nettiedec - 03 Jun 2006 19:11 GMT
This is what is happening to me, so I exported to fix the file and then
imported now my e mail addresses in the file are missing.  Same message as
above.  This has been happening, and I did a repair for OUtlook, as no matter
what I try, the Address book/Contacts are not working.

> 'select a name category' is the pop-up screen dialogue box that Outlook
> displays when you use the icon "to" in creating an email, a list from which
[quoted text clipped - 19 lines]
> > > that
> > > this one a nd a few others hav disappeared.
Nettiedec - 03 Jun 2006 19:15 GMT
Samething is happening to me, everytime I do a select now, my email addresses
are missing from the Contact list, when I transported them back in.

> 'select a name category' is the pop-up screen dialogue box that Outlook
> displays when you use the icon "to" in creating an email, a list from which
[quoted text clipped - 19 lines]
> > > that
> > > this one a nd a few others hav disappeared.
Russ Valentine [MVP-Outlook] - 03 Jun 2006 19:24 GMT
And what do you think you are seeing there? You are seeing the names of your
Contact Folders. Remove the one that throws the error. It is an outdated or
corrupt reference.
You do so here: Tools > E-mail accounts > View or change existing
directories or address books > Outlook Address Book > Change.
Signature

Russ Valentine
[MVP-Outlook]

> 'select a name category' is the pop-up screen dialogue box that Outlook
> displays when you use the icon "to" in creating an email, a list from
[quoted text clipped - 25 lines]
>> > that
>> > this one a nd a few others hav disappeared.
 
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