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MS Office Forum / Outlook / Contacts / June 2006

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Outlook 2003 address book is sorted incorrectly.

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Robert Korzuch - 06 Jun 2006 20:58 GMT
My outlook address book has most of my 300 contacts sorted by FirstName
LastName.  However there are about 30 contact that are sorted by LastName,
FirstName.  If I change the properties of the address book to file as
Lastname, Firstname then everything is sorted correctly but I don't like it
that way.  I have verified that the first names and last names are in the
appropriat fields by eporting the addressbook toa csv file and opening in
excell.

Any ideas?  I'm confused.
Russ Valentine [MVP-Outlook] - 06 Jun 2006 22:38 GMT
So what is your question? State more clearly how you want the Outlook
Address Book to sort. The choices appear fairly obvious. Exporting to
another file format tells you nothing. Examine the data directly in Outlook
if you want to see how name elements are parsed.
Signature

Russ Valentine
[MVP-Outlook]

> My outlook address book has most of my 300 contacts sorted by FirstName
> LastName.  However there are about 30 contact that are sorted by LastName,
[quoted text clipped - 6 lines]
>
> Any ideas?  I'm confused.
Robert Korzuch - 07 Jun 2006 00:55 GMT
I would like my contacts sorted by there first name.  The problem is no
matter what I do there are approx 30 contacts out of the 300 that will not
sort by first name.  I have played with the sorting order under Tools/Email
Accounts/View or change directories or address books and changing the
properities of the address book from First Last to Last, First.  When in the
Last, First mode all the contacts are sorted correctly but I don't like it
that way.  When I change it back to First Last then I still have approx 30
contacts that are sorted by Last, First.

> So what is your question? State more clearly how you want the Outlook
> Address Book to sort. The choices appear fairly obvious. Exporting to
[quoted text clipped - 10 lines]
> >
> > Any ideas?  I'm confused.
Russ Valentine [MVP-Outlook] - 07 Jun 2006 02:17 GMT
As I said, examine the Contacts who do not sort correctly and parse their
name elements correctly.
Signature

Russ Valentine
[MVP-Outlook]

>I would like my contacts sorted by there first name.  The problem is no
> matter what I do there are approx 30 contacts out of the 300 that will not
[quoted text clipped - 26 lines]
>> >
>> > Any ideas?  I'm confused.
Robert Korzuch - 07 Jun 2006 16:51 GMT
I don't know exactly what you mean by "parse their name elements correctly"
but I have verified in Outlook that their first name and last name are in the
appropriate fields.

> As I said, examine the Contacts who do not sort correctly and parse their
> name elements correctly.
[quoted text clipped - 28 lines]
> >> >
> >> > Any ideas?  I'm confused.
Russ Valentine [MVP-Outlook] - 07 Jun 2006 20:38 GMT
I mean open the Full Name dialog box, retype their names in the appropriate
fields, save the Contact, and see if it sorts correctly after that.
Signature

Russ Valentine
[MVP-Outlook]

>I don't know exactly what you mean by "parse their name elements correctly"
> but I have verified in Outlook that their first name and last name are in
[quoted text clipped - 41 lines]
>> >> >
>> >> > Any ideas?  I'm confused.
Robert Korzuch - 07 Jun 2006 23:40 GMT
This is definitely getting weird.  I have confirmed that the first Name is in
the first name field and last name is in the last name field by opening the
contact in outlook and select the "Full Name" box.  I opened one of the
contacts that was being displayed incorrectly in outlook and used the "File
As" drop down selection to change it from Last, First to First Last and saved
the change.  I then reopened the adress book and the contact was sorted
properly by First Last.  I then reopened the contact in Outlook and changed
the "File As" drop down back to the default Last, First and saved the
contact.  I opened up the address book again and it was still sorted properly
First Last just like I wanted.  So I did this with the other 30 contact that
were not sorted properely and everything was perfect.  I then noticed that
one of the contacts phone number changed so I opened up the contact changed
the phone number and saved the change and then it reverted back to being
sorted in the address book Last, First.  So I had to do the File As routine
to get it to sort properly again.  I have no idea what the problem is and why
it only affects only these 30 contacts.  The only idea I may have is that I
have a windows Mobile 2005 Pocket PC phone that syncs directly with our
exchange server.  I know I have entered some of these contacts in the mobile
outlook application on the phone  but definitely not all of them.

> I mean open the Full Name dialog box, retype their names in the appropriate
> fields, save the Contact, and see if it sorts correctly after that.
[quoted text clipped - 43 lines]
> >> >> >
> >> >> > Any ideas?  I'm confused.
 
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