I mean open the Full Name dialog box, retype their names in the appropriate
fields, save the Contact, and see if it sorts correctly after that.

Signature
Russ Valentine
[MVP-Outlook]
>I don't know exactly what you mean by "parse their name elements correctly"
> but I have verified in Outlook that their first name and last name are in
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>> >> >
>> >> > Any ideas? I'm confused.
Robert Korzuch - 07 Jun 2006 23:40 GMT
This is definitely getting weird. I have confirmed that the first Name is in
the first name field and last name is in the last name field by opening the
contact in outlook and select the "Full Name" box. I opened one of the
contacts that was being displayed incorrectly in outlook and used the "File
As" drop down selection to change it from Last, First to First Last and saved
the change. I then reopened the adress book and the contact was sorted
properly by First Last. I then reopened the contact in Outlook and changed
the "File As" drop down back to the default Last, First and saved the
contact. I opened up the address book again and it was still sorted properly
First Last just like I wanted. So I did this with the other 30 contact that
were not sorted properely and everything was perfect. I then noticed that
one of the contacts phone number changed so I opened up the contact changed
the phone number and saved the change and then it reverted back to being
sorted in the address book Last, First. So I had to do the File As routine
to get it to sort properly again. I have no idea what the problem is and why
it only affects only these 30 contacts. The only idea I may have is that I
have a windows Mobile 2005 Pocket PC phone that syncs directly with our
exchange server. I know I have entered some of these contacts in the mobile
outlook application on the phone but definitely not all of them.
> I mean open the Full Name dialog box, retype their names in the appropriate
> fields, save the Contact, and see if it sorts correctly after that.
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> >> >> >
> >> >> > Any ideas? I'm confused.