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MS Office Forum / Outlook / Contacts / June 2006outlook 2003: have contacts but no address book
I have outlook 2003 I can send an receive mail without problem. I have a Contcts folder/list with 50 contacts. But I cannot seem to make an address book to contain my contacts. Menu: Tools/Address book is empty: no suggestions, no contacts etc. My contacts/properties/Outlook address book is GREYED OUT ("show this folder etc...") menu: tools/e-mail accounts/view or change existing directories etc../add/additional..etc/outlook address book gives me an error message: the account you have added is not fully configured. It might not work properly until re-configured correctly. (I just entered my e-mail account settings anew and is IS correct and working) What is wrong here ? any suggestions ? fr gr Erik After you add the Outlook Address Book to your mail profile, you must exit and restart Outlook before you can use it.  SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx >I have outlook 2003 > I can send an receive mail without problem. [quoted text clipped - 19 lines] > fr gr > Erik >After you add the Outlook Address Book to your mail profile, you must exit and restart Outlook before you can use it. Ah, yes , obviously, but that did not work. It stubbornly stayed greyed-out I found out, I had to rename the stubborn outlook.pst, start a new, empty .pst file, put the empty contact list in the address book (by the previously grayed-out mark) and then import the renamed file's content into the empty .pst. Conclusion: Outlook ain't easy nor obvious.... anymore, when you have to dive deep into the many menus. It's like a swiss army knife: lots of tools and facilities, but it can suddenly snap shut with your fingers caught between some of them. greetings Erik > Ah, yes , obviously, but that did not work. It stubbornly stayed > greyed-out > I found out, I had to rename the stubborn outlook.pst, start a new, > empty .pst file, put the empty contact list in the address book (by > the previously grayed-out mark) and then import the renamed file's > content into the empty .pst. That should not have been necessary. If you add the OAB service correctly, it will work. SignatureBrian Tillman What specifically didn't work? Details matter. Perhaps Outlook did not completely shut down before you restarted it. Did you check in Task Manager? Did you restart Windows? Fiddling with the .pst file was an unnecessary step. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > >>After you add the Outlook Address Book to your mail profile, you must exit and restart Outlook before you can use it. [quoted text clipped - 13 lines] > greetings > Erik |
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