some contacts are not showing

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tim.lo - 16 Jun 2006 12:07 GMT

In a new message, i clicked the To: button but I could not see the contact I
would like to choose. Yet this contact is there and can be seen from the
Contacts page. I am using Outlook 2003. Any help is appreciated. Thank you.

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Sue Mosher [MVP-Outlook] - 16 Jun 2006 14:27 GMT

Open the contact in the Contacts folder and make sure it has a resolved (i.e. underlined) email address. Then save it.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> In a new message, i clicked the To: button but I could not see the contact I
> would like to choose. Yet this contact is there and can be seen from the
> Contacts page. I am using Outlook 2003. Any help is appreciated. Thank you.

Reply to this Message

Scott Atkins[MSFT] - 16 Jun 2006 14:52 GMT

Hi,

Are you having this same problem with all contacts in this folder? If so, most likely the contacts folder you are using is not set up as an Outlook address book. To set this as an Outlook
address book, right click on the contacts folder and choose properties, then click on the Outlook Address Book tab, then place a checkmark beside "Show this folder as an email address
book."

Regards,

Scott Atkins MCSE, MCSA
Partner Technical Lead - Outlook
Microsoft Technical Support
for Platforms and Business Applications
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>Thread-Topic: some contacts are not showing
>thread-index: AcaRNP6qCmdM425+Rw+RG5FGulqJWQ==
[quoted text clipped - 22 lines]
>would like to choose. Yet this contact is there and can be seen from the
>Contacts page. I am using Outlook 2003. Any help is appreciated. Thank you.

Reply to this Message