My co-worker and I share customers' requests through email. When I respond
to a customer's email, how do I set up Outlook to automatically send a cc to
my co-wokrer so he knows that I have taken care of that particular customer?
The Rules Wizard has an automatic CC rule action for outgoing messages.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> My co-worker and I share customers' requests through email. When I respond
> to a customer's email, how do I set up Outlook to automatically send a cc to
> my co-wokrer so he knows that I have taken care of that particular customer?