"The custom form could not be opened" What is it talking about?

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Sylvia - 19 Jun 2006 05:20 GMT

Outlook Contacts has SUDDENLY started to tell me that "The custom form could
not be opened. Outlook will use an OUtlook form instead. The form required
to view this message cannot be displayed. Contact you administrator." What
the heck does it mean? It's never done this before. This is a home computer
and I'm the only one using it -- there is no administrator.

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Milly Staples - MVP Outlook - 19 Jun 2006 05:43 GMT

Did you recently receive a custom form?

Signature

Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Sylvia asked:

| Outlook Contacts has SUDDENLY started to tell me that "The custom
| form could not be opened. Outlook will use an OUtlook form instead.
| The form required to view this message cannot be displayed. Contact
| you administrator." What the heck does it mean? It's never done
| this before. This is a home computer and I'm the only one using it
| -- there is no administrator.

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Sylvia - 19 Jun 2006 18:24 GMT

NO, just want to get rid of it, whatever, wherever it is.
Sylvia

> Did you recently receive a custom form?
>
[quoted text clipped - 4 lines]
> | this before. This is a home computer and I'm the only one using it
> | -- there is no administrator.

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Sylvia - 23 Jun 2006 19:10 GMT

This was just great. The answer was a question -- which I answered -- and
since then NOTHING. Big help.

> Did you recently receive a custom form?
>
[quoted text clipped - 4 lines]
> | this before. This is a home computer and I'm the only one using it
> | -- there is no administrator.

Reply to this Message

Brian Tillman - 23 Jun 2006 19:28 GMT

> This was just great. The answer was a question -- which I answered
> -- and since then NOTHING. Big help.

Maybe Milly has been busy with her job and hasn't had time to check back.
Answering questions here is not part of her job. She does so as her time
permits.

Signature

Brian Tillman

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Sylvia - 24 Jun 2006 04:34 GMT

Well, then is anyone going to answer me?

> > This was just great. The answer was a question -- which I answered
> > -- and since then NOTHING. Big help.
>
> Maybe Milly has been busy with her job and hasn't had time to check back.
> Answering questions here is not part of her job. She does so as her time
> permits.

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Gregg Hill - 07 Jul 2006 08:18 GMT

Not until you lose that HORRIBLE attitude. If scream and bitch when someone
asks a pertinent question, don't expect anyone to help you.

Gregg Hill

> Well, then is anyone going to answer me?
>
[quoted text clipped - 4 lines]
>> Answering questions here is not part of her job. She does so as her time
>> permits.

Reply to this Message

Sylvia - 07 Jul 2006 22:48 GMT

Well, Gregg, I was told that someone would answer me right away if I asked
the question on this discussion group, so I did on 6/18; I got a reply on
6/18 and immediately answered the question asked of me. I don't think that I
had a "horrible attitude" then. But when I had not rec'd any answer by the
23rd after checking at least twice a day . . . you can read the
correspondence after that -- did you read what came before? Yes, I was
impatient. but I still have not gotten the problem solved.

Where do you get the idea that I'm screaming an bitching? If someone told
you that you were screaming and bitching just because you asked a question
and needed an answer, wouldn't you feel abused.

Can you tell me what this discussion group is? Is it just us lay people on
it? I need someone professional who can answer this question. Where do I go
to get that? Well, never mind. My computer-whiz-kid (16 year old son of a
friend) is home from college on his vacation now. I'll ask him.

No need for you to reply to screaming and bitching.

> Not until you lose that HORRIBLE attitude. If scream and bitch when someone
> asks a pertinent question, don't expect anyone to help you.
[quoted text clipped - 9 lines]
> >> Answering questions here is not part of her job. She does so as her time
> >> permits.

Reply to this Message

Gregg Hill - 08 Jul 2006 00:16 GMT

"...just because you asked a question and needed an answer...." Hardly!

You stated, "This was just great. The answer was a question -- which I
answered -- and since then NOTHING. Big help."

That is the attitude to which I referred. You post a response like that and
then expect VOLUNTEERS to help you (or even if they were paid!)? It's not
likely.

These newsgroups are watched by thousands of people around the world, all of
them volunteering their time. Most are not lay people, they are industry
professionals who give quite generously of their time to help their peers.
To me, that is strange behavior: helping the very people who may be your
competition, but they do it anyway.

Milly asked a question of you, which you answered roughly 13 hours later
(not immediately as you claim). Brian then stated that Milly was doing it in
her spare time, and your rude response was, "Well, then is anyone going to
answer me?"

I would venture to guess that the reason there were no further responses was
because of the responses you gave, even after you were told that the help
was not part of her job.

What did you expect?

By the way, I just fixed one with the same problem you describe. I found the
answer by searching in Google.

Gregg Hill

> Well, Gregg, I was told that someone would answer me right away if I asked
> the question on this discussion group, so I did on 6/18; I got a reply on
[quoted text clipped - 36 lines]
>> >> time
>> >> permits.

Reply to this Message

Brian Tillman - 10 Jul 2006 15:45 GMT

> "...just because you asked a question and needed an answer...."
> Hardly!
[quoted text clipped - 5 lines]
> that and then expect VOLUNTEERS to help you (or even if they were
> paid!)? It's not likely.

I thought you were a little harsh.

Signature

Brian Tillman

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Gregg Hill - 10 Jul 2006 16:15 GMT

Brian,

Perhaps it was a tiny bit harsh, but not even remotely close to her
responses to the group. If she had just shown an ounce of remorse for her
behavior instead of trying to defend her sheer rudeness, I would have been
nicer.

Her second response to Milly was just plain rude, and her claim that her
reply to Milly's question was "immediate" shows her lack of respect. Her
response to you showed a complete lack of respect with her demanding tone,
as though we OWE her an answer, and had better give it to her right this
very moment. Then, instead of apologizing for her rudeness, she attempts to
defend it and states that she merely "...asked a question and needed an
answer...." Not true: she asked a question, gave rude and demanding
responses, and then was ignored by the group. Gee, what a concept!

I came across this post while Googling for an answer to the same problem
(which I found). I was so blown away by her attitude, that I let her know
why she has not received an answer.

If someone politely and respectfully asks a question, I will do whatever it
takes to help that person. If someone responds as she did to Milly,
basically stomping her feet and demanding we help her for free, then that
person is not likely to be helped by anyone, which seems to be the case
here.

Harsh? I don't think so. Correspondingly responsive to her statements?
Absolutely.

Gregg Hill

>> "...just because you asked a question and needed an answer...."
>> Hardly! You stated, "This was just great. The answer was a question --
[quoted text clipped - 6 lines]
>
> I thought you were a little harsh.

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