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MS Office Forum / Outlook / Contacts / June 2006

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I can't make Contacts show in Address Book using methods in Help

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Mark D - 30 Jun 2006 14:49 GMT
I imported everything from my old Outlook to my new PC via a .pst file on a
flash drive.  All the calendar and contacts show in the appropriate windows.  
When I click on the Address book icon in a Mail message I get the following
message:
"The Address Book could not be displayed.  The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you may not have permissions.  For information on how to remove
this folderfrom the Outlook Address Book, see Microsoft Office Outlook help."
I have selected the "Show this folder as an Email address book in the
properties window of the Contacts.  I suspect that the problem lies in the
way that I imported the information via the .pst file movement, as I am not a
skilled user by any means.  I also went from a Student version of Outlook to
Office Professional 2003 on the new PC.  (Not an upgrade, a new software
purchase)
This one seems far out of my depths.
Brian Tillman - 30 Jun 2006 15:02 GMT
> I imported everything from my old Outlook to my new PC via a .pst
> file on a flash drive.

Bad move.  Importing loses data and can break the association between the
Address Book and the Contacts folder.

> All the calendar and contacts show in the
> appropriate windows. When I click on the Address book icon in a Mail
> message I get the following message:
> "The Address Book could not be displayed.  The Contacts folder
> associated with this address list could not be opened; it may have
> been moved or deleted, or you may not have permissions.

Five seconds at the Microsoft Knowledge Base turn this up:
http://support.microsoft.com/kb/319901/en-us
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Brian Tillman

Mark D - 30 Jun 2006 16:05 GMT
Thank you Brian.  I am unfamiliar with how to search out error messages in
Help and found assistance here on a Publisher issue and was so happy that I
returned for this.  Thank you for pointing me in the right direction.

> > I imported everything from my old Outlook to my new PC via a .pst
> > file on a flash drive.
[quoted text clipped - 11 lines]
> Five seconds at the Microsoft Knowledge Base turn this up:
> http://support.microsoft.com/kb/319901/en-us
 
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