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MS Office Forum / Outlook / Contacts / July 2006Can't Edit Phone Numbers in Outlook 2003 Contacts
Starting a few days ago, I cannot add or edit a telephone number in existing Outlook 2003 contacts. When I enter a phone number in an existing entry the digits appear VERY slowly on the screen. When I tab to the next field the phone number does not reformat (add parentehses etc.) like it normally does. When I save the entry, the phone number does not save. I can create a new contact entry with phone numbers just fine. I seem to be able to change all other fields in existing entries just fine. Any suggestions are welcome. Right now I have to create a new entry for a person to change a phone number. Thanks, Tom What information store are you using?  SignatureRuss Valentine [MVP-Outlook] > Starting a few days ago, I cannot add or edit a telephone number in > existing Outlook 2003 contacts. When I enter a phone number in an [quoted text clipped - 10 lines] > > Thanks, Tom I am running Outlook 2003 with a local PST (not Exchange). I am just doing email via POP/SMTP. I have been using this PST file for 2 years without incident until this. Thanks, Tom > What information store are you using? > -- [quoted text clipped - 14 lines] > > > > Thanks, Tom I probably also should have added that I am at SP2 with all the most recent security, Spam, etc. updates. Maybe I should mention that I have been getting occasional "illegal address" crashes on first startup in the morning since the last major security update. But never twice in a row (so far). tfer...@yahoo.com wrote: > I am running Outlook 2003 with a local PST (not Exchange). I am just > doing email via POP/SMTP. I have been using this PST file for 2 years [quoted text clipped - 18 lines] > > > > > > Thanks, Tom Tried any routine maintenance like the Inbox Repair Tool or creating a new profile? What's the size of your PST file? SignatureRuss Valentine [MVP-Outlook] >I probably also should have added that I am at SP2 with all the most > recent security, Spam, etc. updates. Maybe I should mention that I have [quoted text clipped - 26 lines] >> > > >> > > Thanks, Tom Thanks for pointing me to the Inbox Repair Tool. I guess I have been fortunate, using Outlook for many years and did not know about that. The Repair Tool found numerous errors and repaired them. The bad news is that did not solve the problem. The really good news is that I downloaded a new update of Plaxo (really useful but has caused some problems before) and the problem seems to have gone away. So I am declaring it cured and hope that documenting this may help others. But I'll be back if the fix was an illusion. Thanks for your help! Tom P.S. My PST is about 360Meg, the Contacts folder is less than 1 Meg > Tried any routine maintenance like the Inbox Repair Tool or creating a new > profile? [quoted text clipped - 32 lines] > >> > > > >> > > Thanks, Tom > The really good news is that I downloaded a new update of Plaxo > (really useful but has caused some problems before) and the problem > seems to have gone away. So I am declaring it cured and hope that > documenting this may help others. But I'll be back if the fix was an > illusion. Where in any of your prior posts did you ever mention you were using Plaxo? Plaxo has a well-known history of causing problems with Outlook and you should always remove any add-ins prior to claiming Outlook is the culprit. SignatureBrian Tillman Brian, With all due respect I think you should chill out. I did not mention Plaxo because I did not realize it was relevant - I certainly did not have your superior knowledge of Outlook and addins. And I don't recall claiming Outlook was the culprit, only that I was having a problem with Outlook. Thanks, everyone, for graciously helping a novice. Cheers, Tom > > The really good news is that I downloaded a new update of Plaxo > > (really useful but has caused some problems before) and the problem [quoted text clipped - 5 lines] > Plaxo has a well-known history of causing problems with Outlook and you > should always remove any add-ins prior to claiming Outlook is the culprit. > With all due respect I think you should chill out. What makes you think I'm anything but "chill"? > I did not mention Plaxo because I did not realize it was relevant - I > certainly did not have your superior knowledge of Outlook and addins. Any time you have an add-in it's relevant. > And I don't recall claiming Outlook was the culprit, only that I was > having a problem with Outlook. But you weren't having a problem with Outlook. You were having a problem with Plaxo. SignatureBrian Tillman |
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