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MS Office Forum / Outlook / Contacts / July 2006I can't delete a contact and all I get is a "unknown error"
I have about 3-4k of contacts and I can't delete "old" ones. I do get a "unknown error has been returned" please restart outlook. But this doesn't work. Any suggestions? Thanks - Larry > I have about 3-4k of contacts and I can't delete "old" ones. I do get > a "unknown error has been returned" please restart outlook. But this > doesn't work. Will they delete if you hold down Shift while deleting? Can you empty your Deleted Items folder, compact the data store, and then try again? If you're using a PST, how large is it and what is your version of Outlook?  SignatureBrian Tillman Hi Brian The PST file is very large and I just archived it down to 100mb or so. Outlook is version 2003 11.8010... SP2 and I use VP Professional, and interesting enough I have the same problem on my office and I use windows 2000 server, same outlook. I also use plaxo :( and that could be the common problem. and I can't use the shift key to delete single or multiple contacts. - Larry > > I have about 3-4k of contacts and I can't delete "old" ones. I do get > > a "unknown error has been returned" please restart outlook. But this [quoted text clipped - 3 lines] > Deleted Items folder, compact the data store, and then try again? If you're > using a PST, how large is it and what is your version of Outlook? > The PST file is very large and I just archived it down to 100mb or so. > Outlook is version 2003 11.8010... SP2 Outlook 2003 shouldn't have any trouble with very large PSTs unless they're still in the old ANSI format. You can have Outlook tell you with right-click>Properties>Advanced > and I use VP Professional, and > interesting enough I have the same problem on my office and I use > windows 2000 server, same outlook. XP Professional, I suspect you meant. > I also use plaxo :( and that could be the common problem. and I can't > use the shift key to delete single or multiple contacts. Plaxo is known to cause significant side-effects with Outlook. Were I having the problem I'd disable or uninstall Plaxo. When you say "can't", what stops you? Select the items you want to delete, hold down shift, and press Delete. SignatureBrian Tillman Hi Brian Holding down the CTR Key and trying to delete I still get the same error, Unknown :( I'll try to reinstall plaxo since that's the only common denominator between the two computers. Thanks again - Larry > > The PST file is very large and I just archived it down to 100mb or so. > > Outlook is version 2003 11.8010... SP2 [quoted text clipped - 16 lines] > what stops you? Select the items you want to delete, hold down shift, and > press Delete. > Holding down the CTR Key and trying to delete I still get the same > error, Unknown :( Wherever did you get the idea I said "CTR"? I said select the item(s) to delete with the mouse, then hold the shift key and press the Delete key. SignatureBrian Tillman I tried everything I could think of, control key shift key, using the mouse delete key uninstall plaxo, etc, etc. But I must say I really appreciate your advice and have been trying allmost everythig. Even the "inbox repair tool". I'm even give serious thought to exporting to a csv file and re-importing it. Thanks - Larry - Larry > > Holding down the CTR Key and trying to delete I still get the same > > error, Unknown :( > > Wherever did you get the idea I said "CTR"? I said select the item(s) to > delete with the mouse, then hold the shift key and press the Delete key. > I'm even give serious thought to exporting to a csv file and > re-importing it. Did you try a new mail profile? SignatureBrian Tillman |
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