Explain Journal entry vs. "Notes" section on Contact "Box"

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Charles Dice - 11 Jul 2006 15:22 GMT

Individual Contact "Box" or screen has a "notes" section on right hand side.
What is this called?? How does it relate to "Journal" entries?? What is best
way (and where) to record notes from phone conversation with an individual
contact??

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Sue Mosher [MVP-Outlook] - 11 Jul 2006 15:50 GMT

It's the body of the contact item. (All Outlook items have bodies.) It has no relationship whatsoever to any journal entries. Whether you use individual journal entries, individual appointment items, or the body of the contact to record phone notes is strictly a matter of personal preference.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
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> Individual Contact "Box" or screen has a "notes" section on right hand side.
> What is this called?? How does it relate to "Journal" entries?? What is best
> way (and where) to record notes from phone conversation with an individual
> contact??

Reply to this Message