When you created a new profile, did you add the Outlook Address Book as one of the address lists? Also, on the Properties dialog for your Contacts folder, make sure you have the Outlook Address Box checked.
And, still looking for an answer on this question: What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names?

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> If I click TO it doesn't show any list of names. It shows in the SELECT
> NAMES window SHOW NAMES FROM THE Contacts, but nothing is listed in the box.
[quoted text clipped - 11 lines]
>>
>> What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names?
I don't know what you mean 'add the Outlook Address Book as one of the
addresss lists'? When I do TO there are TWO options under SHOW NAMES FROM
THE (Contacts and Outlook Address Book (which has nothing in it)).
When I do TOOLS/ADDRESS BOOK, TOOLS/OPTIONS under the 3 fields Contacts is
the answer for all 3.
What is the Properties dialog for the Contacts folder?
> When you created a new profile, did you add the Outlook Address Book as one of the address lists? Also, on the Properties dialog for your Contacts folder, make sure you have the Outlook Address Box checked.
>
[quoted text clipped - 26 lines]
> >> >
> >> > Help!
Brian Tillman - 11 Jul 2006 21:59 GMT
> I don't know what you mean 'add the Outlook Address Book as one of the
> addresss lists'? When I do TO there are TWO options under SHOW NAMES
> FROM THE (Contacts and Outlook Address Book (which has nothing in
> it)).
When you choose Contacts, what do you see?
> When I do TOOLS/ADDRESS BOOK, TOOLS/OPTIONS under the 3 fields
> Contacts is the answer for all 3.
You've a damaged mail profile. Click Tools>E-mail Accounts>View or change
existing directories or address books>Next. Do you see "Outlook Address
Book"? If so, select it and choose Change. What do you see there?
> What is the Properties dialog for the Contacts folder?
Right-click Contacts and choose Properties. Examine the Outlook Address
Book tab.

Signature
Brian Tillman
tjsmags - 11 Jul 2006 22:30 GMT
When I choose Contacts under SHOW NAMES FROM THE nothing shows in the box.
When I select Change under editing email accounts I see CONTACTS: PERSONAL
FOLDERS.
The previous person asked about a Properties dialog and I didn't know how
find out that info...
> > I don't know what you mean 'add the Outlook Address Book as one of the
> > addresss lists'? When I do TO there are TWO options under SHOW NAMES
[quoted text clipped - 14 lines]
> Right-click Contacts and choose Properties. Examine the Outlook Address
> Book tab.
Sue Mosher [MVP-Outlook] - 11 Jul 2006 22:40 GMT
>I don't know what you mean 'add the Outlook Address Book as one of the
> addresss lists'?
The wizard is pretty self-explanatory if you take the time to read the options. Step by step.
Click the Tools menu
Click E-mail Accounts command.
Select "view or change existing directories or address books."
Click Next.
Do you see Outlook Address Book in the list of address lists? Apparently, you will, because of your other answers. And it appears to have a problem. Therefore, you need to remove it and then add it back in.
Select Outlook Address Book.
Click Remove. Click Yes when prompted.
Restart Outlook.
Click the Tools menu
Click E-mail Accounts command.
Select "Add a new directory or address book"
Click Next.
Select "additional address books"
Click Next
Select Outlook Address Book
Click Next
Restart Outlook
> What is the Properties dialog for the Contacts folder?
It is the dialog that you see when you right-click the Contacts folder and choose Properties from the context menu.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
>I don't know what you mean 'add the Outlook Address Book as one of the
> addresss lists'? When I do TO there are TWO options under SHOW NAMES FROM
[quoted text clipped - 8 lines]
>>
>> And, still looking for an answer on this question: What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names?
>> > If I click TO it doesn't show any list of names. It shows in the SELECT
>> > NAMES window SHOW NAMES FROM THE Contacts, but nothing is listed in the box.
[quoted text clipped - 22 lines]
>> >> >
>> >> > Help!