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MS Office Forum / Outlook / Contacts / July 2006missing contacts from outlook 2002 to outlook 2003
In Outlook 2002 I had 971 contacts, including a few distribution lists. After getting a new machine with 2003 version (w/sp2) and viewing my contacts 164 are missing, including 1 distribution list. I have spent hours trying to read knowledge bases with no luck. Can someone please help? How could we? You provided no information. What information store are you using and how did you migrate your Outlook data to a new installation?  SignatureRuss Valentine [MVP-Outlook] > In Outlook 2002 I had 971 contacts, including a few distribution lists. > After getting a new machine with 2003 version (w/sp2) and viewing my [quoted text clipped - 4 lines] > someone > please help? I wasn't sure what you needed to know. I'm not sure what an information store is but, as far as I know my profile was carried over from the exchange server. What other information could I provide that might be helpful? > How could we? > You provided no information. [quoted text clipped - 8 lines] > > someone > > please help? So that means your information store is an Exchange mailbox and this is probably not an Outlook issue. Then the question becomes who upgraded your Outlook version and what did your Exchange administrator say when you asked him or her about the problem? SignatureRuss Valentine [MVP-Outlook] >I wasn't sure what you needed to know. I'm not sure what an information > store is but, as far as I know my profile was carried over from the [quoted text clipped - 13 lines] >> > someone >> > please help? It is a new machine, so I guess it's not really an upgrade. Our IT admin is not really an outlook user, so I'm pretty much on my own. We have another seperate machine that had Outlook 2002 and then upgrated (same machine, quite a while ago) to 2003 and she didn't have these issues. She can still see the missing contacts so my data seems to be intact, just not viewable from this machine. I still feel like it's an outlook issue, but if you still don't can you point me to another direction? > So that means your information store is an Exchange mailbox and this is > probably not an Outlook issue. Then the question becomes who upgraded your [quoted text clipped - 17 lines] > >> > someone > >> > please help? Help me understand. You run against Exchange, and yet your Exchange administrator is not really an Outlook user? You are permitted to upgrade your client software on your own with no support? Who is minding your shop? Are you posting accurate information? SignatureRuss Valentine [MVP-Outlook] > It is a new machine, so I guess it's not really an upgrade. Our IT admin > is [quoted text clipped - 34 lines] >> >> > someone >> >> > please help? No jerk, I made the whole thing up and spent hours researching information so I could waste more time reading your smart a.s answers. Yes, my info is accurate. Too bad you don't use your brains to help people find answers instead of passing judgement on them. > Help me understand. You run against Exchange, and yet your Exchange > administrator is not really an Outlook user? You are permitted to upgrade [quoted text clipped - 38 lines] > >> >> > someone > >> >> > please help? No. Your information is not accurate or complete. None of this would happen if you were running only against an Exchange mailbox. You must have been using some other information store or configuration which you have not correctly posted. No one can help without accurate information, so I will not trouble you further, and you do the same. SignatureRuss Valentine [MVP-Outlook] > No jerk, I made the whole thing up and spent hours researching information > so [quoted text clipped - 53 lines] >> >> >> > someone >> >> >> > please help? > I wasn't sure what you needed to know. I'm not sure what an > information store is but, as far as I know my profile was carried > over from the exchange server. What other information could I > provide that might be helpful? OK. I have a question, then. In addition to the Exchange mailbox, were you using a Personal Folders File and did you keep some of your contacts in a Contacts folder in that file, separate from the Contacts folder in the mailbox? SignatureBrian Tillman Hmmmm. I'm not familiar with what the exchange mailbox contains, but I did use a pst file for my data. It is a shared contact folder and another user that upgraded her Outlook 2002 to 2003 can still see the info, so it doesn't seem to be corrupt. I did try to import my .pst data so that it will be unicode compliant, but didn't seem to see any difference. Does that give you any more ideas? > > I wasn't sure what you needed to know. I'm not sure what an > > information store is but, as far as I know my profile was carried [quoted text clipped - 5 lines] > Contacts folder in that file, separate from the Contacts folder in the > mailbox? > Hmmmm. I'm not familiar with what the exchange mailbox contains, but > I did use a pst file for my data. It is a shared contact folder and > another user that upgraded her Outlook 2002 to 2003 can still see the > info, so it doesn't seem to be corrupt. I did try to import my .pst > data so that it will be unicode compliant, but didn't seem to see any > difference. Does that give you any more ideas? So the data you can't see (but another can) is in a shared folder. Is this folder in a shared mailbox or is it a public folder? What view are you using when you attempt to view the data? SignatureBrian Tillman |
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