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MS Office Forum / Outlook / Contacts / July 2006

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Address list could not be displayed

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Neil - 19 Jul 2006 06:26 GMT
Outlook 2003.
After restoring my Office Data File  on trying to open address book I get
the mesage (Address list could not be displayed. The contacts folder
associated with this address list could not be open; it may have beenmoved or
deleated,or you do not have permission.For information on how to remove this
folder from Outlook address book see microsoft  Office  Outlook help.)
I have tried importing copy,tried repair ,but cant still get display can
anyone suggest what to try next
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Na

Russ Valentine [MVP-Outlook] - 19 Jul 2006 10:12 GMT
Anytime you change your Outlook Data File, you must reconfigure the Outlook
Address Book Service to use it.

It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook.  If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

> Outlook 2003.
> After restoring my Office Data File  on trying to open address book I get
[quoted text clipped - 6 lines]
> I have tried importing copy,tried repair ,but cant still get display can
> anyone suggest what to try next
Neil - 19 Jul 2006 13:58 GMT
-- Thanks for your help all working well now after following your instructions
Neil
Na

> Anytime you change your Outlook Data File, you must reconfigure the Outlook
> Address Book Service to use it.
[quoted text clipped - 28 lines]
> > I have tried importing copy,tried repair ,but cant still get display can
> > anyone suggest what to try next
 
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