Invalid ENTRYID???

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Sandy - 20 Jul 2006 13:17 GMT

I'm running Outlook 2003 and I recently synchronised my Nokia mobile phone
with my PC contacts and calendar, since then my Outlook adress book is a
mess. All of my phone contacts are now listed in my Address Book and when I
try to access the Properties I get this message: "The Properties dialog box
could not be diplayed. An invalid ENTRYID was passed in." I've tried
deleting the 'phone' entries, but they just won't go! I even uninstalled and
reinstalled Outlook and everything just came back!

Any ideas???

Thanks in advance for any advice offered.

-Sandy.

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Russ Valentine [MVP-Outlook] - 20 Jul 2006 21:37 GMT

It sounds as if Nokia's synchronization software has some bugs in it. Have
you contacted them? Unfortunately, synchronization problems are not Outlook
issues.
The only way to repair your Outlook Address Book Service corruption would be
to remove it from your profile, restart Outlook, add it back and configure
it correctly.

Signature

Russ Valentine
[MVP-Outlook]

> I'm running Outlook 2003 and I recently synchronised my Nokia mobile phone
> with my PC contacts and calendar, since then my Outlook adress book is a
[quoted text clipped - 12 lines]
>
> -Sandy.

Reply to this Message

Sandy - 20 Jul 2006 21:49 GMT

Sorry, if I sound dumb, but I'm not a techy... how do I do that?

> It sounds as if Nokia's synchronization software has some bugs in it. Have
> you contacted them? Unfortunately, synchronization problems are not Outlook
[quoted text clipped - 18 lines]
> >
> > -Sandy.

Reply to this Message