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MS Office Forum / Outlook / Contacts / July 2006

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What will be the best solution?

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wyca - 27 Jul 2006 12:35 GMT
My customer is a SMB using Small Business Server 2003 with aprox. 9 clients.
One of these clients is having a huge contact list important from the time
before we made the swap to SBS.

This contact list is been shared by this particular client for the others.
The person sharing this list is having problems with his Outlook 2003 during
the syncronisation with the offline folders and the Exchange Server. I
suspect the fact that this 'shared contact list' might be the guilty one
causing havy traffic load on this pc and periodically looses connection with
the exchange.

This situation is very anoying because Outlook is blocked in some way: mails
can be sent out but new ones are not been received. Only a restart of the pc
seems to help for a short time.

Now the question: what should I do with this contact list (all customer
related info)? Should I put it on a sharepoint server? Put it in a Public
folder or move it into the coorporate AddressBook and use offline version of
that one?

Any good ideas are more then welcome.

Cheers,
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IT-Consultant
Network & Other Services, Belgium

Sue Mosher [MVP-Outlook] - 27 Jul 2006 13:09 GMT
Putting it in a public folder would seem to be an easy thing to try. It might be useful to know how many items it has.
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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> My customer is a SMB using Small Business Server 2003 with aprox. 9 clients.
> One of these clients is having a huge contact list important from the time
[quoted text clipped - 15 lines]
> folder or move it into the coorporate AddressBook and use offline version of
> that one?
 
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