yes. It's a little broken in 2003.  Here's how to do it.

You can still use By Category view as a starting point, then....Use the
Advanced toolbar and turn on the Group By Box (it's beside the Current View
window).

Sort by the field you want in alphabetical order (last name/full name etc)
by clicking that column header. Then Drag the Category Field into the Group
By Box.  It will have jumped out when you sorted.

Judy Gleeson
Microsoft Most Valuable Professional Outlook
www.acorntraining.com.au