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MS Office Forum / Outlook / Contacts / August 2006Auto-dialling from Outlook
I have recently started to use a phone system (Avaya IP Office) that allows dialling from Outlook (2003 in my case) using TAPI. The problem is that I have to manually insert a "9" before the number displayed in the New Call dialog box. I have tried setting the Dialling Properties, but none of the options to insert the 9 make any difference, even though at the bottom of the dialling properties box it says "Phone number will be dialled as 9xxxxx xxxxxx" (we are a UK site). I suspect the Avaya TAPI is avoiding the Phone and Modem Options settings - any ideas anyone please? Have you checked with Avaya?  SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, John Clegg asked: | I have recently started to use a phone system (Avaya IP Office) that | allows dialling from Outlook (2003 in my case) using TAPI. [quoted text clipped - 8 lines] | I suspect the Avaya TAPI is avoiding the Phone and Modem Options | settings - any ideas anyone please? |
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