Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
DiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWord
DirectoryUser Groups
Related Topics
Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ...

MS Office Forum / Outlook / Contacts / October 2003

Tip: Looking for answers? Try searching our database.

can't get contacts to show up in Address Book

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
J Harris - 21 Oct 2003 19:51 GMT
Just moved by PST file to another computer.  Now, the
Address Book cannot read from the contacts folder.  I
right clicked on the Contacts folder, selected properties,
yadda yadda yadda but the option to "Show this folder as
an e-mail Address Book" is grey and I cannot check that
box.

I also tried going to the Address Book and adding the
Contacts folder from there but couldn't.

Any ideas?
Jocelyn Fiorello [MVP - Outlook] - 22 Oct 2003 06:33 GMT
What version of Outlook are you using, and if 98 or 2000, what mail support
mode?  If you're not sure, look at the second line of Help | About Microsoft
Outlook -- it should say "Internet Mail Only" or "Corporate/Workgroup".
(Outlook 97, 2002, and 2003 don't have separate modes.)

Signature

Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***

> Just moved by PST file to another computer.  Now, the
> Address Book cannot read from the contacts folder.  I
[quoted text clipped - 7 lines]
>
> Any ideas?
J Harris - 22 Oct 2003 16:08 GMT
I'm using Outlook 2002.

>-----Original Message-----
>What version of Outlook are you using, and if 98 or 2000, what mail support
[quoted text clipped - 15 lines]
>
>.
Jocelyn Fiorello [MVP - Outlook] - 23 Oct 2003 04:28 GMT
This is a common occurrence when moving things around -- the association
between the Contacts folder and the Outlook Address Book gets broken.  To
fix it, go to Tools | E-mail accounts, select "View or change existing
directories or address books", and click OK.  If you don't see the OAB in
the Directories and Address Books list, click the Back button, then select
"Add a new directory or address book", then "Additional Address Books", and
add the OAB.  Then keep clicking Back until you get back to the first dialog
box, and go back to the Directories and Address Books list as you did
earlier.

Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed.  If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box.  Make sure you restart Outlook after making these
changes.

Signature

Jocelyn Fiorello
MVP - Outlook

*** Replies sent to my e-mail address will probably not be answered --
please reply only to the newsgroup to preserve the message thread. ***

> I'm using Outlook 2002.
>
[quoted text clipped - 26 lines]
>>
>> .
 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2009 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.