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MS Office Forum / Outlook / Contacts / October 2007

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Name in a Contact File does not appear in email address lookup

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Fritz - 09 Aug 2006 21:53 GMT
I entered all necessary info in a Contact File. When I try to send a new
email using this address information in the email name lookup this particular
contact does not appear.
Help
Oliver Vukovics - 10 Aug 2006 11:56 GMT
Hi Fritz,

have a look on this site, it may help:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Share your contacts, calendars or e-mails
http://www.publicshareware.com

>I entered all necessary info in a Contact File. When I try to send a new
> email using this address information in the email name lookup this
> particular
> contact does not appear.
> Help
Fritz - 10 Aug 2006 16:29 GMT
Thanks, Oliver, that did the trick!
Fritz

> Hi Fritz,
>
[quoted text clipped - 12 lines]
> > contact does not appear.
> > Help
PA Jim - 16 Oct 2007 00:47 GMT
I'm non-tech setting up new computer with Vista Home Prem and Outlook 2007.
Contacts were imported and diplay properly but don't appear in the "Send to"
popup when I create a new message. I reviewed and followed resolution in
KB287563, but not completely. In the second item under Step 2, I cannot
select (it's grayed out) the checkbox "Show this folder as an e-mail address
book." Suggestions please.
Signature

Jim

> Hi Fritz,
>
[quoted text clipped - 12 lines]
> > contact does not appear.
> > Help
Russ Valentine [MVP-Outlook] - 16 Oct 2007 03:43 GMT
Non-sequitur. There is no such thing as "importing Contacts properly."
Importing is never the correct way to transfer Outlook data. State what you
did. We have no idea what you did wrong until you tell us.
Signature

Russ Valentine
[MVP-Outlook]

> I'm non-tech setting up new computer with Vista Home Prem and Outlook
> 2007.
[quoted text clipped - 22 lines]
>> > contact does not appear.
>> > Help
PA Jim - 20 Oct 2007 20:38 GMT
Let me try again. Originally, I used a Belkin Easy Transfer Cable to move my
email messages successfully from old to new. I can no longer recall if
Contacts were then not visible on the new pc or if it was just that the
Select Names box didn't show any email address data when I selected "To" at
the start of a new message. Plan B to move Contacts from old to new pc, if I
recall correctly, used the following steps in the old Outlook 2003:

File
Export to a file
Chose Personal Folder File .pst file type
Selected Personal Folders and include subfolders
Saved as .pst file to memory stick
Chose "replace dupes with items exported"

In Outlook 2007 on the the new pc I then chose

File
Import from another program or file
Personal Folder File .pst
Browsed to .pst filename on memory stick
Chose replace dupes with items imported
Selected Contact as the Personal Folder to import from
Selected Include subfolders
Selected Import items into the same folder in Personal Folders

The Contacts now reside on the new pc. However, when I start a new email and
choose "To," the Select Names box shows no Contacts data. How do I fix that?
In lieu of export/import, what is the correct technique to migrate Contacts
from old to new pc and have them link with the Select Names box?
Signature

Jim

> Non-sequitur. There is no such thing as "importing Contacts properly."
> Importing is never the correct way to transfer Outlook data. State what you
[quoted text clipped - 25 lines]
> >> > contact does not appear.
> >> > Help
Russ Valentine [MVP-Outlook] - 20 Oct 2007 21:53 GMT
As I said, you never use export and import to transfer Outlook data. You use
them only to convert Outlook data to another file type. Your data is already
in Outlook format. So you just copy your data file and open it in another
installation (Hint: File > Open > Outlook Data File...). Then you can copy
what you want from your old file into your current data file.
There is no way to know where your problem lies now since you imported your
data. If you're lucky, you may only need to enable your current Contacts
Folder as an email address book in its properties, then make sure you are
displaying that Contacts Folder in your Address Book view. If that doesn't
work, then you'll need to go back and transfer your data correctly.
Signature

Russ Valentine
[MVP-Outlook]

> Let me try again. Originally, I used a Belkin Easy Transfer Cable to move
> my
[quoted text clipped - 65 lines]
>> >> > contact does not appear.
>> >> > Help
PA Jim - 27 Oct 2007 02:21 GMT
I finally determined that my Outlook profile had been corrupted, apparently
due to a bug in the Belkin Easy Transfer cable. Once I created a new profile
and re-created my three email accounts, the problem was eliminated.  
Signature

Jim

> As I said, you never use export and import to transfer Outlook data. You use
> them only to convert Outlook data to another file type. Your data is already
[quoted text clipped - 75 lines]
> >> >> > contact does not appear.
> >> >> > Help

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